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“Friendly Staff, Clean Rooms and Good Service”

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Hampton Inn & Suites Cleveland-Mentor
Ranked #4 of 9 Hotels in Mentor
Certificate of Excellence
Bethesda, Maryland
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Friendly Staff, Clean Rooms and Good Service”
5 of 5 bubbles Reviewed 26 July 2011

I used to stay at the Residence Inn down the road but started staying here because the hotel is newer. I found that the rooms are much cleaner and quieter than RI. If you can get a good deal or have a family travelling with you, try to upgrade to a suite. The suite has a sitting area, a fridge, a small sink and a microwave. Also the airconditioner is located in a sitting area instead of next to the bed. I like that arrangement since I am a very light sleeper. There are hot and cold items at breakfast and the food is always fresh. The staff is also very friendly. The exercise room equiment is also in good shape. There are a few places such as Damon's, Ruby Tuesday, McD, Subway, Buffalo Wild Wings, Burger King etc just around the hotel. If you could drive 5-10 minutes down to Mentor Avenue or Route 306, you would have more dining options. It is about 25 miles from downtown Cleveland and 40 miles to the airport. My business takes me to Mentor every 4-5 weeks and have been staying at the place. I have not been disappointed with my room or the service.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank RITiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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312 reviews from our community

Traveller rating
    193
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 11 July 2011

Spent the night here for a stopover on a cross country trip. Room was very nice and really clean. The staff was friendly and helpful. Breakfast was good, nice variety of food. Would definitely recommend this hotel!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trendpundit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lockwood, California
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 July 2011

My husband and I stayed here one of the nights he was back in Ohio on leave. The room was very nice. The bed was big and comfy. We even had a little stool-type thing at the end of our bed. Our room didn't have a mini-fridge, or a microwave, but that wasn't too bad, since we were only there for a night. I guess we got put into an accessible room, though, since we didn't have a tub.

The staff is very friendly there, too. I couldn't get to sleep that night, so I came down to get some tea. The lady behind the desk was very kind, and got me some hot water from the back room, even though there was a hot water dispenser out in the lobby. She also let me watch the TV in the lobby for a little bit, and even chatted with me.

The breakfast was excellent. I loved the eggs. They had a good selection, and even had a waffle maker (though I didn't use it).

Unfortunately, we didn't get to use the pool, though it looked nice. We stayed in the room most of the night, and didn't get a chance to use it in the morning.

All in all, a good stay. I would definitely stay here again.

  • Stayed February 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Lynsdeyblack11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 July 2011

We just spent the 2011 - 4th of July weekend in the Mentor Ohio Hampton Inn and Suites. When we walked into the lobby we saw the beautiful and clean lobby, were greeted by the friendly staff and a great weekend started. There is typically always something that a locaton can improve upon but for this stay I cannot think of anything. The entire staff provided excellent service, the rooms were so clean and fresh and had everything we needed.
We will be back!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Gooddaug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cadillac, Michigan
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 16 June 2011

On our way home from bike week in Lake George, N.Y. we chose to wing it and just pull off when we got tired of riding...well long story short we found this Hampton Inn.

Extremely clean. Very spacious. Very nice and accommodating staff. They even gave my fiance some rags to wipe down the bike.

We really liked that there was a BW3's and a coldstone creamery just a walk across the parking lot.

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ah71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Cleveland-Mentor

Property: Hampton Inn & Suites Cleveland-Mentor
Address: 5675 Emerald Ct, Mentor, OH 44060-1878
Phone Number:
Region: United States > Ohio > Lake County > Mentor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Mentor
Price range (per night): ₹ 8,274 - ₹ 12,540
Hotel Class:2.5 star — Hampton Inn & Suites Cleveland-Mentor 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Hampton Inn & Suites Cleveland-Mentor is conveniently located just minutes from downtown Cleveland in the suburb of Mentor. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 
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Also Known As:
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn & Suites Cleveland-Mentor Ohio

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