As the brouchure reads we like you to experience home away from home well this certainly not the case with us. Give credit where credit is due though large spacious rooms and the room was extremely clean commend the housekeeping. No airconditioning or fans in the room which we felt rather strange due to the summer heat,could'nt leave the windows open as the room we were in was closer to the road and you can hear traffic going through.The mini bar fridge kept clicking on and off which was extremely annoying.We did'nt stay at the Motel left at 2am with all that occurred.Will not return either.My friends are local in the surrounding area and thought it woud be nice to try the Chinese restaurant which is attached to the motel big mistake.You should have a meeting with your staff members especially the older mature lady that stands at the front desk in restaurant arms crossed and a stern look.Firstly when we sat down at the table and stated we just going to have drinks till we decide on what we will be ordering the statement was your not here to drink its a eating place very inappropriate and that where it went downhill from there.The lady attitude made us very uncomfortable always gazing at our table with arms crossed and continually pointing and we could hear the negative remarks this lady was sayng to a younger employee extremely unacceptable.I could not any longer put up with this attitude and left the restaurant and ask my friends to get takeaways for myself its a vile taste in my mouth this establishment. Charging $36 for a 6 pack of VB and by the way was hot not chilled a tad steep but was'nt suprising.My friends did'nt want to make a fuss usually when treated like something on the bottom of a shoe tend to let people know where not to go.By the way left the money in the fridge for the soft drinks and we certainly have no hesitation not to recommend this motel all because one sour grape that was extremely obnoxious.Good luck with your business and i do hope other people have a more family experience then what we experienced.
- Official Description (provided by the hotel):
- The Big Trout Motor Inn is situated in the main street of Oberon and has a 3 1/2 star rating with all 33 rooms on the ground floor. All rooms have central heating, tea and coffee making facilities, LCD TV, telephone and electric blankets. The motel also boasts a Licensed Restaurant with popular Chinese and Australian cuisine and room service is available on request. The rooms are light and spacious with the standard rooms consisting of a queen and single bed. Family rooms all have a queen and three singles. There are also 2 bedroom spa rooms which have two queens and one single in them.The motel caters to coach groups, with Dinner Bed and Breakfast packages, and also day tour packages with guide. Oberon is 2.5 hours from Sydney and is 1150 meters above sea level. Just 29km from Oberon, you can explore the scenic wonders of Jenolan Caves. These adjoin the World Heritage listed Kanangra Boyd National Park, with its spectacular wilderness areas and the majestic Kanangra Walls.Oberon is known for its trout fishing, mushrooming and fossicking, and most recently the magnificent Mayfield Gardens. One of the largest privately owned cool climate gardens, with 160 acres of awe inspiring beauty. ... more less