We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Free drink for gold card and £20 coupon for food. Not bad”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express London Croydon
Ranked #10 of 23 Hotels in Croydon
Bath, United Kingdom
Level Contributor
95 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Free drink for gold card and £20 coupon for food. Not bad”
3 of 5 bubbles Reviewed 21 March 2012

£79 for a room with £20 coupon back for dinner at a local restaurant. free pint of beer or any drink of choice at the bar for gold card holders. These are deal clinchers. Its location is behind the TK Maxx Shopping centre. If you leave by the stores rear exit you end up by the hotel door.

Rooms are basic but nice. The shower is top class quality...really powerful. Decor clean and bright. Carpets all nice and new.

Big downside is the breakfast. Usually the express version of Holiday Inn does not have hot breakfast. This one does. Wretchedly. Sausages (hard as cardboard), Scrambled eggs (like cardboard) and beans (looks congealed). All left out in a heap. Seating is like a school canteen. Very unappetising. Stick to the croissants and bread. Tea from a machine that looks complicated. Not enough space in buffet area. All crammed.

So accommodation and deals are tops. Breakfast is a big big disappointment.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank matt66London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerex, Manager at Holiday Inn Express London Croydon, responded to this review, 28 March 2012
Dear Guest

Thank you for your review. It’s great that you made use of the restaurant vouchers and found the room to be to your satisfaction. I will contact you personally to go through all of your points mentioned.

Yours Sincerely

Maxine Short
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

793 reviews from our community

Traveller rating
    168
    323
    175
    80
    47
See reviews for
156
229
77
182
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 February 2012

Arrived at 9.30pm told I was in a disabled persons room floor filth bathroom door hinge falling off not happy this was room 806 told reception moved to another room 608 bed base was very unstable, cleanliness not up to standard. Pen marks on bed and wall , sticker on door casing spoilt my stay in croydon. Breakfast not as good ad premier inn why no bacon ?? Won't stay there again.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tenetifesun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerex, Manager at Holiday Inn Express London Croydon, responded to this review, 29 February 2012
Dear Guest,

Many thanks for the review you have left, I will be in contact with you personally to discuss each point raised.

Yours truly,
Maxine Short
Deputy Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
liverpool
Level Contributor
142 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
5 of 5 bubbles Reviewed 28 February 2012

We stayed here for 1 night. The reception staff are very attentive, I must say. The manager on duty Ben was also around whenever I passed through the reception and lounge area, something I haven't noticed in hotels these days as you normally expect them to sit inside somewhere with no customer contact. Well, it's different at the HIA, Croydon. Well done to everyone!

Now the location is tricky. But I drove and as I was nearing the hotel, there were signs directing me from the nearby main road. I think without them I would have gone round in circles with the one way system.

The rooms were clean and the beds comfortable. We could hear some noises from one of the nearby rooms during the earlier part of the night. At one point we even thought about complaining to reception. Breakfast was pretty standard and nothing to complain about. We had dinner at one of the restaurents with a 50% off voucher from the hotel. Nice one!!!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RAJU007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerex, Manager at Holiday Inn Express London Croydon, responded to this review, 29 February 2012
Dear Guest

I would like to express our thanks for the very nice review you left on our hotel, we look forward to welcoming you back should you be in Croydon again.

Yours truly,
Maxine Short
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
105 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 18 February 2012

My first experience at this hotel was brilliant.

Receptionist on duty is a credit to the hotel. I think her name was Eleva? She told me she had worked at the hotel for three years and she certainly knows how to provide a good service.

I arrived at this hotel by taxi which was good because car parking is limited.

My room on the 8th floor was big with views over Croydon.

The room was modern and clean and the bed very comfy. I liked the choice of pillows and the fact that there were four on the double bed.

I had a good night's sleep and paid less than £70.00 for the night including breakfast.

Room Tip: Ask for a room on the 8th floor.
See more room tips
  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dmawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerex, Manager at Holiday Inn Express London Croydon, responded to this review, 27 February 2012
Dear Guest,
Thank you very much for the review, I am more than happy that Elena provided you a great service, I will be sure to pass on your nice comments.
Yours truly,
Maxine Short
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stirling, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 14 February 2012

A short notice, one night trip to Croydon meant the need for a quick and easy option to stay, and good old HIE didn't let us down.

It's not luxury, it's not romantic and it is not meant to be. At £57.00 for the night, for 2 people including breakfast, it is a bargain. Located right in the heart of Croydon, it was perfect to walk to the local restaurants for dinner and shopping. It is slightly hidden so watch out for the signs. There was no parking at the hotel, but a 2 minute drive to the Q park and the car is relatively safe. A discount card from the hotel meant that when I was leaving the next day, after almost 24 hours parking, the total cost was £2.00 - another bargain!

The room was clean, the bed was comfortable, and the staff friendly. The breakfast was not the best I have had, but for the price, I think it would be unfair to make too much of this.

A great value for money and centrally located hotel.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank m1k3y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerex, Manager at Holiday Inn Express London Croydon, responded to this review, 27 February 2012
Dear Guest,

Many thanks for the review, we are happy that everything was as you had expected.

Regards
Maxine Short
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Croydon hotels
0.4 km away
Jurys Inn London Croydon
0.7 km away
Croydon Park Hotel
Croydon Park Hotel
#8 of 23 in Croydon
3.5 of 5 bubbles 1,000 reviews
0.6 km away
Hampton by Hilton London Croydon
Show Prices
Show Prices
Show Prices
0.5 km away
Premier Inn London Croydon Town Centre Hotel
2.1 km away
Hilton London Croydon
Hilton London Croydon
#9 of 23 in Croydon
3.5 of 5 bubbles 1,081 reviews
1.9 km away
Ibis Styles London Croydon
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express London Croydon? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express London Croydon

Property: Holiday Inn Express London Croydon
Address: 1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
Phone Number:
Region: United Kingdom > England > Greater London > Croydon
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Wheelchair access
Hotel Style:
Ranked #10 of 23 Hotels in Croydon
Price range (per night): ₹ 4,300 - ₹ 7,774
Hotel Class:3 star — Holiday Inn Express London Croydon 3*
Number of rooms: 156
Official Description (provided by the hotel):
Holiday Inn Express London Croydon is the ideal location for business and leisure travellers visiting Croydon, only 15 mins from Central London by train. The hotel boasts 156 contemporary style, air-conditioned, en-suite bedrooms each with high speed internet access offering guests a comfortable and connected stay .After a great night’s sleep, they enjoy our FREE Hot buffet breakfast All this is coupled with conference facilities for up to 70 people on a dedicated floor. WiFi in the lobby area is free to all guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, IHG, Agoda and HotelQuickly so you can book your Holiday Inn Express London Croydon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express London Croydon Hotel Croydon
Express London Croydon
London Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing