We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not going back”
Review of Pinocchio's

Pinocchio's
Certificate of Excellence
Price range: US$ 7 - US$ 33
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: After-hours, Reservations
Description: Marianna Frusciante, and her partner Paul Cookson, became the new proprietors of Pinocchio’s Italian Restaurant in 2005.This was somewhat of a homecoming, as Marianna’s father Antonio, had first opened and ran the restaurant for three years in the 1980’s. It was then known as 'Torino’s, in the former Bargates Shopping centre.Now pinocchios is serving up home cooked Italian food in friendly relaxed surroundings.
Reviewed 27 August 2018 via mobile

I like the idea of Pinocchio’s. The waiting staff are very friendly and the place is full, so it must be doing something right. Perhaps I just ordered the wrong meals.

Our starter of funghi al aglio was probably the worst conceived starter I’ve ever seen. Mushrooms cooked not very well next to salad leaves that were slowly cooking because they were next to hot thing.

My main course was a chicken wrap that had no flavour whatsoever and was covered in the same sauce as my wife’s cannelloni.

Having said that the garlic bread was ace and the desserts were good.

The lack of flavour was remarkable. On benefit of the doubt I’d say o just was very unlucky but if you want authentic Italian food then this isn’t for you. As the service was so good i will give 3 stars but probably will not go back.

Envoyé par mon iPhone

1  Thank dexterces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (226)
Traveller rating
Traveller type
Time of year
Language

6 - 10 of 226 reviews

Reviewed 25 August 2018 via mobile

We’ve been going to Pinocchio’s now for years and every time the food, service and atmosphere are magic. Marianna and the team are brilliant and make everyone feel like they just stepped into Verona with a warm smile and exceptional service.
Small car park around the back of the restaurant, but there is a council car park 2 minutes walk away to the right coming out of the restaurant (no charge after 8pm). Don’t use the NCP car park across the road - it’s a rip off.

Thank Neil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2018

Visited a few times and the food never fails. It's wonderful. The prices are cheap, especially for what is on offer. Only downside to this particular visit was the waiting times. I can appreciate the food is cooked from scratch but 2 hours for 2 courses was a bit much, also waited 25 minutes for the dessert menu that never materialised. A bit quicker and it would have definitely been 5 stars. Overall it was a pleasant evening with wonderful reasonably priced food. Highly recommend.

    • Value
    • Service
    • Food
Thank 709alanv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2018

Went there on Saturday 7th July for our wedding anniversary and to be honest the restaurant looks tired, the net curtains are absolutely filthy and black, the table we were put on seemed to be just plonked in the middle of the room with there being a party there at the same time, i thought that wearing flip-flops by one of the waitresses was inappropriate also 1 of the waitresses was wearing "holely" jeans, and the barman was wearing shorts !!! I accept it was hot but surely there should be a "classier" standard of dress. i must say though the meal came out Hot and was very good value for money but as a special occassion i shall be thinking twice about going back there.

    • Value
    • Service
    • Food
4  Thank Angela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2018

We visit Burton upon Trent annually and make sure we book a table here. The food and service are excellent and the place is always buzzing

Thank Colin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Pinocchio's also viewed

Burton upon Trent, Staffordshire
Burton upon Trent, Staffordshire
 
Burton upon Trent, Staffordshire
Burton upon Trent, Staffordshire
 
Burton upon Trent, Staffordshire
Burton upon Trent, Staffordshire
 

Been to Pinocchio's? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing