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“Cosy stay with friends, attentive owner”
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Review of The Ventings

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Very good
32 reviews
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Overview
Cottage -
3 Bedrooms, 1 Bathroom, Sleeps 6
Whitstable, Kent, England

Reviews from our community

Very good - based on 32 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
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English first
English first
French first
Any
English first
Manu B
1 review
“Cosy stay with friends, attentive owner”
Reviewed 8 January 2016 for a stay in December 2015

5 friends and I stayed over for the week-end.

The owner has been friendly and accomodating our times of arrival and departure, flexibility often welcome with large groups - so that we could enjoy a full week-end at the cottage from Friday to Sunday evening while paying only 2 nights.

That was lots of fun and really cosy - we loved the coal that Matt had made available for us to light up a fire upon arrival. Wood is also available very nearby. We wanted a place good to cook, getting ready for the end of year festivities - and the kitchen is modern and very well equiped. It was overall warm and confortable. We enjoyed the backyard garden, as very central location of the cottage just a few minutes from the centre shops and the seaside, with lots of restaurant and opportunities to walk or cycle around (30mins cycling to Canterbury - cycle ways also all along the coast).

We would definitely recommend the place.

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Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London_Co...
London, United Kingdom
Level 4 Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Lovely central property”
Reviewed 2 December 2015 for a stay in September 2015

This was a great property. Fantastic location 2 min walk from town. Very well equipped kitchen, warm, cosy and homely.

It is much more tired /shabby than pictures show, however to be expected in a rental property that has white sofa's ;-) and i think it is designed as a home from home. The 3rd twin / loft room is great however vary steep narrow ladder staircase so would be unsuitable for very young children or physically impaired.

Overall happy with stay and flexible friendly owner who was willing to offer advice on local area. Parking can be tricky if more than one car as very small narrow streets

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Dec 2015
Thanks for your review, I'm glad you enjoyed your stay. The house takes a fair mount of wear and tear and gets a sprucing up every year - I am starting a repaint of the house in January.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jez_Shore...
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very disappointing - not like pictures and left early”
Reviewed 10 September 2015 for a stay in August 2015
3
people found this review helpful

This was the worst holiday hire I have ever done. After paying £780 for 5 nights we expected it to be as advertised (looking like the pictures) and clean.

We were booked for 5 nights and ended up leaving after 2. It would have been after the first night but one of the train lines we needed was on strike.

The location was was great, picking up the keys very easy and the cottage was well located for the town and beaches which is the only positive thing I can say about this cottage.

We opened the front door and walked into the lounge area. At first glance the room was a little tired but as we walked further into the cottage we realised that the pictures on Trip Advisor were very misleading.

This was the most expensive rental we looked at for this period and we expected more.

The issues included:

The cottage was dirty, the kitchen had a dirty dishcloth left in a water filled sink and the fridge was stained with food. The bathroom floor had not been mopped and there were hairs in the bath and on the floor.

The whole place was tired, large patches with paint missing on the walls, the stair carpet was filthy and the white sofa stained. It actually felt uncomfortable to sit in the lounge.

The bedroom had not been hoovered or swept as in the main bedroom there was a huge ball of hair.

The garden was not usable, one picnic table was broken, the BBQ was dirty, rusty and full of old charcoal. The rest of the garden was too overgrown to enjoy.

The dining area had not been cleaned as there was a used glow stick just under the edge of the sideboard which would have been spotted if the floor had been thoroughly swept.

The front bedroom bed squeaked so loudly it could be hear both in the other room and downstairs and it was very uncomfortable. (The back bedroom was fine)

This could be a perfect and lovely cottage but it needs a serious amount of TLC and a far better cleaner.

I am about to ask the owner for a refund as there is no way that the cottage matches the online description.

Other guests commented about issues in the guest book - I just wish they had done it online so we didn’t book the cottage and have our holiday ruined. The only thing I hope is that by providing a detailed review - please look at the pictures, it may prevent someone else having a poor experience or that the owner will realise they need to sort out some issues.

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Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
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Liked best: Location
Liked least: Cleanliness and decor
Travelling group: Teenagers
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Dec 2015
Thank you for this review.

I take great care and pride in the cleanliness and presentation of The Ventings and want our guests to have a wonderful stay so I am very saddened and disappointed to receive your comments.

We try to clean the property as well as possible between each booking, although during the summer time is often tight between guests looking to check out late and the next guests hoping to check in early ? we try to accommodate everyone as best we can whilts still maintaining a high standard of cleanliness ? on this occasion it sounds as though things were missed ? and I am sorry to hear that - I do wish you had contacted me with your concerns on arrival as I would have arranged to address the issues immediately myself.

Any issues that are raised by guests to do with the equipment or maintenance of the cottage are dealt with as soon as possible, so it is unfortunate when no contact is made with regard to these issues either ? I?m sure that had I been given a chance to rectify things you could have go on to enjoy your stay ? despite the summer weather - instead of coming away feeling bitter about the experience.

A note to other guests: hopefully from other reviews and the fact that the cottage has a certificate of excellence for renting from trip advisor you will be able to see past this incident, many people have stayed since ? the cottage has been booked almost every week ? not everyone chooses to leave comments on trip advisor but I can happily send pictures of my visitors book with plenty of happy reports of good times enjoyed at The Ventings.

Also to let you know Squeaky bed fixed after much trial and error and stair carpet cleaned after this guests comments and is due to be changed with annual winter overhaul this year ? no further cleaning issues reported and many happy guests.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
russelltr...
2 reviews
“Cosy and comfortable!”
Reviewed 23 February 2015 for a stay in February 2015

Stayed for a long weekend with my mum and sister. Perfect for shopping and getting to know the area. Bedrooms were so comfortable and the open fire made it extra cosy (take own fuel, you can buy locally). Great house and good value.

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Location Cleanliness
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Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimi P
1 review
“Fantastic”
Reviewed 2 September 2014 for a stay in April 2014

Had a fantastic time staying at The Ventings whilst visiting Whitstable.

The property was comfortable, homely and well appointed! Will definitely stay here again and also happily recommend this property to others!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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