Amazing experience, seated straight away and served by the amazing staff. Extremely pleasing to come on holiday to the Isle Of Wight and experience such amazing service. Food was amazing, would definitely recommend for anybody wanting a family meal!

We thoroughly enjoyed our stay at the Ryde Castle Hotel. The room was spotlessly clean and very comfortable, the food was good and the staff were very friendly and helpful. The availability of Subtitles on the TV would have been icing on the cake as my husband is deaf . Thankyou

We booked the Ryde Castle well in advance so was expecting the service and hotel for the price to be on the ball not so the only lady that came up to standard was the smart lady we met on reception after that it was all down hill there was no social distancing or masks being worn later when home I spoke to the assistant manager who we never knowingly saw and he advised me that as there was no requirements now the staff decided that they would not wear them a case of the tail wagging the dog I would say.
Our room was pretty large with a good bathroom the bed was large but the mattress and bed frame was due for the tip it creaked when you turned over so when you moved in the night you both woke up we never had a good nights sleep the 4 nights we stayed, the whole furniture was chipped stained and out dated our last night we booked a table in the restaurant for 7pm when we came down the restaurant was closed and a young lady asked what we wanted we advised her that we had a table booked for 7 she advised us that they were short staffed and had to close it so we had to eat in the bar which we don't like doing the assistant manager advised us on the phone that they had a function that's why it was closed this was a lie as when we left the bar area which was after 9pm the restaurant was still closed and in darkness they need to get there stories right between them I have sent a review to them and been advised that they have given me a good will voucher of £30 this is an insult to my intelligence and will not be using it as it goes straight back in there tills We spent in total drinks and food and accommodation approx. £900.00 not impressed AVOID LIKE THE PLAGUE.