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“Need to be reworked”

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Holiday Inn Express Hemel Hempstead
Ranked #1 of 10 Hotels in Hemel Hempstead
Certificate of Excellence
Rennes, France
Level 5 Contributor
53 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Need to be reworked”
Reviewed 28 February 2012

Hotel is average, rooms are large but furnitures don't look very qualitative.
Bed was okay, large TV
The cost of wifi connection is prohibitive and it is difficult to accept to pay 16£ for a day of connection when most of the hotels offer it free of charge.
Breakfast was just okay, but the hotel in general looks a bit old fashioned.
Service was good

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vincenzo35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review, 11 March 2012
Thank you for taking the time to feedback about your recent experience at the Holiday Inn Express Hemel Hempstead. It was nice to hear that you received good service during your stay. The hotel will be undergoing a programme to refresh the guest bedrooms and public areas in the next few weeks which will give the hotel a refreshed look and feel. I am sorry to hear you felt disappointed with the WiFi charges in the bedrooms, we do offer our guests free WiFi in the public areas. Thank you once again for your feedback and we do hope to welcome you back to the hotel again soon.
Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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722 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
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English first
United Kingdom
Level 6 Contributor
816 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
Reviewed 23 February 2012

As is typical these days with HI Express', they are better furnished and maintained than the majority of Holiday Inn's in the UK and this was as expected.
The staff were first class always helpful, the room was in a ggod condition.
A couple of minor niggles, the bed had seen its best days as it was beginning to get lumpy and the carpark soon gets full (there is an overflow in what look to he the resedential section). If you are on the road side I guess it would be a bit noisy if you had the window open, but at least the rooms have a/c.

Room Tip: Try to aviod the main road side
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank UkSil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level 4 Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 21 February 2012

A very pleasant stay in a very clean and modern hotel, rooms and all ares of hotel are spotless and breakfast was very good and included in the price, well worth the money. There is also an excellent indian restaurant called the Marina Spice Lounge within walking distance situated on the Grand Union Canal which is worth a visit. Overall excellent value and lovely friendly helpful reception staff.

Room Tip: room 301 was overlooking the car park with canal views
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EssexJayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 February 2012

Opted to stay here after being taken ill during a long drive south. Free parking, hurrah! Reception staff were very friendly and ensured that I had a quiet room away from the Christmas party that was currently taking place. My room was spotlessly clean and very warm. I felt much better the next day and was able to continue my journey :)

Stayed December 2011, travelled solo
Helpful?
2 Thank fattykat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leeds
Level 4 Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 18 February 2012

We arrived at 1am on a cold wednesday night and recieved a lovely warm welcome, which was much appreciated after a 4 hour drive.

The room was very clean and my wife and i enjoyed the 2 single beds (no arguing over the duvet!!!), the room was very clean and comfortable, the beds were really comfortable with lovely duvets and pillows. There was lots of secure parking and although we didnt see much of Hemel Hempstead it did seem like a nice location next to the canal.

The breakfast room was very large and airy, the food hot and plentiful, overall a very nice stay.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank paulmarsden79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hemel Hempstead

Property: Holiday Inn Express Hemel Hempstead
Address: Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
Phone Number:
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Hemel Hempstead
#4 Romantic Hotel in Hemel Hempstead
Price range (per night): ₹ 4,380 - ₹ 11,014
Hotel Class:3 star — Holiday Inn Express Hemel Hempstead 3*
Number of rooms: 116
Official Description (provided by the hotel):
Choose the well-linked Holiday Inn Express Hemel Hempstead hotel, a short drive from local businesses and 2 minutes' walk from Apsley train station. The inviting Holiday Inn Express Hemel Hempstead is just 10 minutes by car from the handy A4251, M1 and M25. You can take off from London Luton Airport, 25 minutes' drive away, and reach central London in 30 minutes by train. We offer free parking on-site and you can set yourself up for the day with an inclusive buffet breakfast in our comfortable Great Room. Book a meeting for 40 in one of our 3 meeting rooms and stay connected with free Wi-Fi. We're 10 minutes' drive from local companies on Maylands Avenue and Breakspear Way. You can take to the slopes at the The Snow Centre in 5 minutes. Our family rooms sleep up to 2 adults and 2 children under 12 and kids stay free when sharing a room with parents. Spend a relaxing evening with friends over drinks or dinner in the Great Room lounge or simply relax in your comfortable and convenient guest room with modern decor, an en-suite with power shower and a 32-inch flatscreen TV. ... more   less 
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Also Known As:
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Hemel Hempstead Holiday Inn
Holiday Inn Express Hemel Hempstead Hertfordshire

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