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“Tired & Expensive!!”

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Holiday Inn Hemel Hempstead M1, Jct.8
Ranked #6 of 11 Hotels in Hemel Hempstead
Certificate of Excellence
Pontefract, West Yorkshire, England.
Level Contributor
63 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Tired & Expensive!!”
2 of 5 bubbles Reviewed 8 March 2012

I stayed here overnight whilst on business and booked an executive double.
I was really disappointed, the meeting rooms, public areas and rooms are very tired and in need of refurbishment. I'm unsure how my room could be classed as an executive room, I've stayed in better Holiday Inn Express rooms!! The bathroom fittings, shower curtain, taps, mirror, plug etc were all tarnished with age. I will not stay here again.
The only positive I can give is the customer service, it was very good.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adrian48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill W, General Manager at Holiday Inn Hemel Hempstead M1, Jct.8, responded to this review, 15 March 2012
Thank you for your positive comments regarding the team.

We are looking to improve the bathrooms very soon and have already started a painting plan for the bedrooms and public areas.

We look forward to welcoming you back to the hotel very soon.
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597 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Bradford
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

We stayed at this hotel last weekend. As we are a family of five 2 + 3 children ages 18, 14 and 12 we have to book two rooms. We requested interconnecting and this is what we got. One room had a double and extra bed for our 12 year old and the other two singles ( prefered but not essential by the boys). Thanks to the hotel for this extra touch. We used the pool, spa pool, sauna and steam room twice. We also had breakfast - lovely.We then drove to the train station, parked our car and took the train into London ( 30 mins ) to watch a show. This all worked smoothly. Would definitely use this hotel again for its position close to the M1 and close to a train station with parking and frequent trains into London.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mandkandkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill W, General Manager at Holiday Inn Hemel Hempstead M1, Jct.8, responded to this review, 15 March 2012
Thank you very much for writing such a great review! I will share you comments with the team.

We hope to welcome you back to the hotel very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 March 2012

I went to the hotel for a weekend of eating rest and relaxation.I was extremely impressed by the staff especially jo on reception. The entire team were very welcoming it was like home from home. We had a good rate in an excutive room we had complimentary snacks and items in our room. The spa and gym were a nice addition. After we checked out we were allowed to use the facilities we watched football in the lounge and saw Liverpool win the carling cup. Not once did the staff make our stay uncomfortable but ensured we had the best service this included the gym staff restaurant staff, bar and reception staff. We would definitely stay again. The breakfast was great. Our only negative was dinner but again the staff handled this well and refunded us to ensure we were not dissatisfied. We would definitely stay there again excellent value for money and awesome location!
Grace and kas from Essex

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank atereg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill W, General Manager at Holiday Inn Hemel Hempstead M1, Jct.8, responded to this review, 15 March 2012
Dear Grace and Kas

Thank you so much for your lovely comments! I really appreciate that you took the time to write this review, I will share your comments with the team.

We hope to welcome you back very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
91 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 23 February 2012

I have used this hotel a few times now and each time is pretty much the same. The staff are friendly and the hotel is quite big. There is plenty of parking but non-residents use this as well when they use the gym, so if you arrive anywhere between 18.30 and 21.00 you could struggle to park. The rooms are a bit dated but comfortable nontheless. The restaurant food is good and the breakfasts are too. All in all, not bad and I would stay again.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chri55ie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill W, General Manager at Holiday Inn Hemel Hempstead M1, Jct.8, responded to this review, 1 March 2012
Thank you very much for your comments about your stay. I am glad that my team looked after you and you enjoyed the facilities.

We are in the process of painting the bedrooms and the lobby area, so this will freshen up the hotel. I look forward to welcoming you back to the Holiday Inn Hemel Hempstead very soon .
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'oop north near lancashire
Level Contributor
41 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 9 February 2012

Had a weekend stay at the HI Hemel Hempsted recently. The hotel is really only accessed by car or taxi as it is on a dual carriageway close to the M1 (and someway out of HH town centre). The hotel is quite dated and tired but the staff are friendly and accommodating Our rate plan was good value and as we only using the hotel to stay overnight whilst visiting friends it met our needs. it is perhaps worth staying here if you are travelling north or south along the m1/m25 and need to break your journey otherwise there are nicer hotels in the chain in the outer london area.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blackpoolwhenimsixty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill W, General Manager at Holiday Inn Hemel Hempstead M1, Jct.8, responded to this review, 17 February 2012
Many thanks for the positive comments regarding my team.

We are in the process of re decorating the bedrooms at the moment and have recently re decorated the lobby area, so the hotel is looking fresher and more up todate.

I hope to welcome you back very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hemel Hempstead M1, Jct.8

Property: Holiday Inn Hemel Hempstead M1, Jct.8
Address: Breakspear Way, Hemel Hempstead HP2 4UA, England
Phone Number:
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Hemel Hempstead
#3 Romantic Hotel in Hemel Hempstead
#5 Business Hotel in Hemel Hempstead
Price range (per night): ₹ 5,047 - ₹ 11,831
Hotel Class:3 star — Holiday Inn Hemel Hempstead M1, Jct.8 3*
Number of rooms: 150
Official Description (provided by the hotel):
The Holiday Inn Hemel Hempstead M1 J8 is in the perfect location for business and leisure guests. The hotel is easily accessible from M1 & M25 motorways and just 1 mile from The Snow Centre, 8 miles from Luton Airport, 21 miles from Heathrow Airport 19 miles from Wembley Stadium. Getting into London is easy as the hotel is just 10 minutes from Hemel train station with direct services into London Euston. Holiday Inn Hemel Hempstead combines an excellent range of facilities with 144 air-conditioned bedrooms, including 19 Executive Rooms along with family and accessible rooms. The hotel also offers a Spirit Health Club with indoor swimming pool, jacuzzi, sauna, steam room, fitness gym and health and beauty products & treatments. The hotel has conference and banqueting facilities that are a perfect venue for any occasion. These rooms all feature natural daylight, high speed internet connections and Starbucks Coffee. The Holiday Inn Hemel Hempstead offers 3 dining options; Traders restaurant, Lounge Bar and 24 hour room service. Here at Hemel Hempstead, we are proud to welcome families so why not take advantage of our Kids Stay & Eat Free offer! The hotel is just 11 miles from Whipsnade Zoo, 27 miles from Woburn Safari Park and just 1 mile from the Snow Centre. A perfect way to keep those little ones amused! ... more   less 
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Also Known As:
Holiday Inn Hemel Hempstead m1 j8 Hotel Hemel Hempstead
Hemel Hempstead Holiday Inn
Holiday Inn Hemel Hempstead M1, Jct.8 Hertfordshire

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