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“Great location, very rude staff”
Review of Two Brewers Hotel

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Two Brewers Hotel
Ranked #1 of 1 Hotels in Chipperfield
Wolverhampton, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great location, very rude staff”
Reviewed 4 February 2012

On arriving 5 minutes early we were greeted with an unfriendly "you're early". Freezing cold inside, treated as if we were a nuisance because we had children (very well behaved ones). We were told Off for taking a chair from another table when they'd failed on the amount of places we'd booked. We then had a dispute over the specials menu. To be fair the rudeness was mainly one member of staff but she was a female Basil Fawlty in the making. The systems were down but the young staff seemed to cope.
We won't return, the food was okay but the service was some of the worst we've ever experienced.

  • Stayed February 2012, travelled with family
    • Location
    • Service
Helpful?
4 Thank Lynne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoodNightInns, Brand Manager at Two Brewers Hotel, responded to this review, 11 June 2012
Dear Lynne, thank you for your review. Please accept our apologies for the disappointment caused in the restaurant. Your feedback regarding the service has been noted and will be followed up with the Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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384 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 November 2011

Came back here after a year and despite the odd dodgy review (do on or two of these people have an axe to grind, I wonder?) I'm pleased to say this place remains a fab hotel. Looks like it's had a bit of work done since my last visit to freshen it up a bit and looks great.

Definately a RECOMMEND

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelhound96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Vancouver, Canada
2 reviews
Reviewed 4 November 2011

When we ordered the small breakfast of about 3£ (scrambled eggs), we decided to ask for toast on the side. This was brought to us and all was fine until we checked out and saw that we had been charged an additional 4,65£ for the toast. We were appalled! It seems that if you order any additional food with a set breakfast, they automatically charge you for a full English breakfast that is in the 7£ range. Well, it's one thing to charge you additionally, but you should at least be told that this is what it's going to cost you before the food is brought to you.
Other than that, the rooms were clean and the staff was courteous and helpful. One of the rooms we stayed in (we were there for 2 different stays in a period of 2 weeks) had a shower with a limited flow of water and a hair dryer that did not work very well. Also, beware of the higher soap dish in the shower: it is a ceramic tile insert that sticks out and I cracked my elbow on it a few times before I had to make it a point to avoid it.

Room Tip: Get a room at the back of the hotel in order not to be disturbed by the street noise, if you like yo...
See more room tips
  • Stayed September 2011, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yolande L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 1 November 2011

My husband and I were due to attend a friends party and this was the nearest place to stay and I must say in general it was pretty good.

I am really surprised at others comments in regards to the staff. We found from check in to check out that they were really helpful. Even our very late arrival to breakfast (not having pre booked), they were able to accomodate us and the food was hot and presented to a good standard and we only had to wait 10 minutes, which was no hardship looking over the Common and on a nice sunny day. The staff were friendly and couteous throughout.

The rooms are of a good size and have all the mod cons. They have obviously decorated them fairly recently, The bed was big and comfortable. The only downsides as far as the room goes is that the water pressure is not very good and during the night we heard what we assumed to be the boiler/heating coming into life, but neither of these were of a huge issue to us.

We had dinner in the restarant and the range was good and the dishes priced accordingly.

Have we said in more luxurious surroundings - yes. Have we stayed in more basic accomodation - yes, but the Two Brewers sits firmly in the middle ground. Good basic rooms, food and service at a resonable price.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrsNicolaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honiton, Devon
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 October 2011

Checked in by a polite and helpful lady. Room was a good size, clean with usual expected ameneties. Everything in the bathroom worked as it should. Comfortable bed. Slightly above average pub meal in the evening. Varied menu to pick from at average prices. Waiter was a bit irritating trying to push on particular dish - presume they had got a bulk supply running out of date. So far so good. Quiet night once the bottles had been thrown out. Breakfast let the place down. No fruit until we asked for it and generally poor selection of cold food. Waited a long while for our fried breakfast. Make your own drinks.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LisMen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Two Brewers Hotel

Property: Two Brewers Hotel
Address: The Common, Chipperfield WD4 9BS, England
Region: United Kingdom > England > Hertfordshire > Chipperfield
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Chipperfield
Price range (per night): ₹ 4,067 - ₹ 8,779
Hotel Class:3 star — Two Brewers Hotel 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
2 Brewers Hotel

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