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“Excellent, as always.”
Review of Caffe Nero

Caffe Nero
Ranked #3 of 5 Quick Bites in Whiteley
Restaurant details
Reviewed 29 October 2018

Polite friendly service. Delicious coffees, Milk in a jug, hot or cold.
trays on which to carry the coffees. napkins e.t.c Superb.We were there just prior to their closing, but we were made to feel welcome.

Date of visit: October 2018
Thank candlcoakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (52)
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5 - 9 of 52 reviews

Reviewed 14 October 2018

I visit about once a month, and the service is always good. Coffee is always tasty, and the staff friendly.

Date of visit: October 2018
Thank steadyeddie100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2018

Sunday Morning break , Latte, Hot Chocolate with Almond Croissants, this is a very busy but well run Cafe with very helpful staff. We were there with our dog and this did not seem a problem

Date of visit: October 2018
Thank lynneline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2018

This used to be such a great cafe embracing the spirit of all that is good about the Nero Chain. We have visited this particular cafe about two or three times a month at breakfast time for the last five years. The food and drink is standard throughout the Nero outlets and we have no complaint with that nor with the beautiful classical music and all things Nero. Its the management and maintenance which has become an issue.

Today we looked more closely and concluded that the cafe was very dirty inside. It was badly in need of a dust, lots of crumbs on chairs and the floor, also the table surfaces have not been thoroughly wiped. We had to point out a lump of chewing gum stuck on a table stem which the manager removed. The door mechanism has been broken for a week or so now, and generally there seem to be fewer customers. In addition no staff had been out to buy the daily newspapers which has been a tradition in the past in the cafe.

The franchised (I think) manager changed earlier this year, but seems not to be aware that his cafe has become dirty inside and the previous customer friendly touches have disappeared with the previous manager.

We love the Nero chain, but this particular outlet needs to considerable improve standards of hygiene and general customer experience to avoid losing more business to its well known and big brand rivals in the same comple.

Date of visit: October 2018
    • Value
    • Service
    • Food
Thank philmbrown56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2018 via mobile

This is a nice cosy cafe where it is nice to sit and read the paper and watch the world go by. Really enjoy their cappuccino cake with a decent hot chocolate. Friendly staff as well. It does get quite busy and seating is quite limited so you may struggle at peak times.

Date of visit: September 2018
Thank DonMontague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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