Stayed here on the 12th July for my birthday. Had a great stay expect for our experience in the restaurant that evening. The bar staff are lovely and extremely helpful! Went to the restaurant in the afternoon to enquire about gluten free options (as a coeliac) and were given a few to only be told that evening when we sat down these weren't available with no apology or alternatives by the the lady who sat us down. (Clearly a manager)Thank you to our lovely young waitress who helped me with finding options that I could the eat. What let the hotel down was the chef who was extremely slow with our food- waited an hour for one course as our food was being done last to avoid cross contamination- we would have been fine with this had it been explained! Definitely needed more than one chef- or one with more than one speed.
Breakfast chef needs more knowledge on what food he is serving: asked if the sausages were gluten free and replied rather rudely saying of course not they are pork.
Apart from the restaurant the hotel is lovely.
- Official Description (provided by the hotel):
- Discover a blend of relaxed elegance and modern convenience at the Waltham Abbey Marriott Hotel. Enjoy spacious accommodations, helpful amenities and easy accessibility to Essex and Central London. ... more less
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- Also Known As:
- Marriott Waltham Abbey
- Waltham Abbey Marriott Hotel Essex