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“Eclectic and nice”

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Mary-Ann's Polarrigg
Reviewed 27 August 2017

If you want something a bit different this is the place...a polar bear head in the hallway - the other half, it's body is in the restaurant on the other side of the wall. It's amusing and fun.

Rooms were clean and small, but I expected that. And I knew that bathrooms were nearby (no ensuite); one didn't have a key to lock to the door. One bathroom had an amazing lovely bathtub with a shower - it was stunning but a bit impracticable because when you showered there was a gap between the tub and the wall and the water went under the tub onto the floor so you had be careful getting out and then you had to wipe the floor so you didn't slip and neither did the next person.

I was a bit surprised and shocked that they charged to turn the heater on in your room! 30 Norwegian krona per day, and 35 Norwegian krona per day to use the kitchen (buy your own groceries from the nearby supermarket).

But the hotel is centrally located in Longyearbyen, which itself is a small town. Staff are very friendly, but one occasion when I wanted to check-in during their check-in hours (I stayed here twice for one night each time) there was no-one at reception so I used my own mobile - paying rates from Australia - to call their number and it went to voicemail!!! Couldn't find any other staff e.g. a cleaner. Had to wait a while and called again and this time I eventually got a person and was able to check-in. Now, what if my mobile phone did not work in that area? They need a better system.

This is a good hotel to stay for a night or two, and take PJs as you need to walk outside your room to the bathroom...and I recommend taking some footwear to wear in the shower as it's a communal shower that is cleaned daily (not after everyone's use).

Rooms do not have block out curtains and it's day light 24/7 so take an eye mask.

  • Stayed: July 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Aussie2424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (131)
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1 - 5 of 131 reviews

Reviewed 27 August 2017

My 3rd time in Longyearbyen, first at Mary'Ann's Polarrigg. First time travellers need to re-adjust their perception of "Hotel". this is different, but as good as is to find in Longyearbyen. Fantastic staff make it a great place. Location not the best if in Winter, but in Summer there is a shortcut in to Town. I can recommend a stay here, so don't even hesitate - if you are thinking of visiting Longyearbyen, just book it!

Room Tip: No tips, it is what is it is, as per the website.
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  • Stayed: August 2017, travelled solo
    • Value
    • Location
    • Service
Thank D J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2017

It is amaizing hotel with polar bear inside the restaurant. Very nice and helpfull girls in reception. Rooms in the main built a little bit small, but hall is ok. There is a 1 km outsite of main road but in the summer time is not problem. In the hotel there is the most baeutiful garden on the island.

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Service
Thank ewka2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2017

It's more like a hostel standard, but nice and cozy. The rooms are small and basic but if you are sightseeing and gone for most of the day it's just perfect. There is a nice living room when you can rest, read a book, eat your meal or talk to the other guests. It's great with the kitchen where you can cook your own meal as Svalbard is an expensive experience.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank KamilaLaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2017 via mobile

At first view you may choose to stay somewhere else, but once you step through the doors this is by far the best place to stay in town. It has a traditional lodge feel, loads of history on the walls, great bar, fabulous restaurant with great food (the Reindeer steak is to die for) and superb staff.

We stayed earlier in the week in another hotel that was the typical clinical chain type and on paper the best in town, however the Polarrigg is brilliant and I would really recommend it totally!

Stayed: June 2017, travelled as a couple
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mary-Ann's Polarrigg

Address: Skjaeringa | Postboks 17, Longyearbyen 9171, Norway
Phone Number:
Region: Norway > Svalbard > Spitsbergen > Longyearbyen
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Shuttle Bus service Suites
Hotel Style:
Ranked #2 of 5 Speciality Lodging in Longyearbyen
Price Range: ₹ 7,947 - ₹ 12,701 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mary-Ann's Polarrigg 2.5*
Number of rooms: 41
Official Description (provided by the hotel):
Come join us up north at Mary-Ann`s Polarrigg, a somewhat different Hotel/Rig in Longyearbyen. Here at Mary-Ann`s we have a relaxed and homey environment that will suite everybody.Stay as the miners did back in the days in our authentic Miners Rig, or if you prefer Hotel standard you can try our Luxury Rig instead.In the day time we can assist in booking of trips from our local tour operators or if you just want a day of relaxation in our onsite spa that is also possible. For groups we can also offer a fully equipped conference room.In the evening you can try food from our delicious menu in our Vinterhagen Restaurant where we serve both Thai food and traditional Norwegian and Arctic food.Come join us for an experience of a lifetime here at Mary-Ann’s Polarrigg. ... more   less 
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Also Known As:
Mary-Ann`s Polarrigg Hotel Longyearbyen
Mary-Ann's Polarrigg Longyearbyen, Svalbard - Spitsbergen

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