When we arrived were greeted very warmly at the reception and a meal was left in our room which was absolutely excellent.
The rooms are clean and tidy and continually cleaned on a daily basis.
The food was lukewarm but the service by the restaurant manager and his staff made up for this.
The lady in charge on the front desk was very standoffish. Not willing to help or offer other choices and made things quite difficult. We were not given any instructions or guide about the hotel and had to learn by ourselves as we went along. We saw information about the hotel left for another room but we were told that’s not for us . Even to stay on in a hotel as our flight was late we had to be charged €30 which normally its standard to allow guests to stay in an empty room. I didn’t find her very hospitable or warm at all end dread it going to the front desk.
The spa was excellent and I’d give it 10/10. However I would have preferred proper towels and not throwaway disposable.
Overall it was a good experienceMore