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Reviewed 8 August 2022

One of the best massages ever had!
Very clean and organised spa.friendly staffs and wel experienced. Giannis is a massage therapist and a perfectionist in what he does.
We we definitely come back!
Thanx!!!

Date of stay: August 2022
Trip type: Travelled with family
Thank eyongmathildaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pavlos Mpantouvakis, General Manager at Village Heights Resort, responded to this reviewResponded 9 August 2022

Dear eyongmathildaa,
Thank you for recommending Village Heights Resort after the experience you had with us!
Our team is happy to note that you enjoyed our spa and friendly staff.
Once again, thank you for your excellent review and we look forward to welcoming you again soon at Village Heights Resort.
With Kind Regards,
Pavlos Badouvakis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2022

This resort has been a mainstay in our travels to Crete Greece for the last 6 years. The staff is truly professional and very helpful. They are courteous and very efficient. The mini market on site is well maintained and should meet most travelers needs. We enjoy the ambiance of the pools and restaurants on site as well. This is pretty central to any sightseeing you wish to do on the north and east end of the island and still viable for day trips yo the west end. Enjoyable lodging.

Date of stay: July 2022
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank Bill F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pavlos Mpantouvakis, General Manager at Village Heights Resort, responded to this reviewResponded 9 August 2022

Dear Bill F,
Let us thank you for recommending Village Heights Resort after the experience you had with us!
We are pleased to note that you enjoyed the comforts of our hotel including our staff.
Once again, thank you for your excellent review and we look forward to welcoming you again soon at Village Heights Resort.
With Best Regards,
Pavlos Badouvakis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2022

Amazing first trip to Greece! Stefanos made our week visit in Crete memorable and most enjoyable! The resort offered a shuttle which went to the beach and grocery store at different times of the day. The spa was also a welcoming treat!

Date of stay: June 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank Dee K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pavlos Mpantouvakis, General Manager at Village Heights Resort, responded to this reviewResponded 6 August 2022

Dear Dee K,

Thank you very much for taking the time to rate Village Heights Resort with 5 stars, we are glad to know that you have had an amazing stay.

We value your feedback and look forward to welcoming you back soon.

Best regards,
Pavlos Badouvakis
General Manager

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Reviewed 3 August 2022 via mobile

Nothing is too much trouble at Village Heights! 5 star review for a wonderful experience from start to finish.
Every member of staff is welcoming, helpful and happy. This is exactly what you want when you come away on holiday. The villas are huge, beautifully furnished and impeccably clean. Our maid has been superb from day one, always conscientious and checking if we need or want anything.
The overall facilities are again, wonderfully clean and lovely quality. The hotel was busy but not overcrowded- nowhere felt too busy to have a lovely relaxing holiday and every guest seemed equally respectful of space and everyone around them. My own personal “win” from our holiday was the opportunity to have a massage (well, two actually, Cretan & anti-stress) I cannot praise the spa ladies enough! Anna, my therapist was just wonderful. A total professional who made me feel totally relaxed and I have to say, is the only person ever to to have made my back/neck and shoulders feel fantastic! This was assisted again by the fabulous beds and pillows in the villas!
We cannot wait to visit this wonderful place again, and nor can my back!!
Many thanks to ALL the team.
Sarah & the big family! Xx

Date of stay: August 2022
Trip type: Travelled with family
Thank Sarahh1976
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pavlos Mpantouvakis, General Manager at Village Heights Resort, responded to this reviewResponded 4 August 2022

Dear Sarahh1976,
Greetings from Village Heights Resort.
Thank you for your 5-star review of our hotel.
We are proud to know that you enjoyed our services and facilities.
We hope to have the chance to welcome you back at Village Heights Resort in the nearest future.
With Best Regards,
Pavlos Badouvakis
General Manager

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Reviewed 3 August 2022

I took a treatment called Cretan experiment. It included scrub and traditionally Cretan massage. Time was about 90 min. Despina was very talented and pleasant and i felt wonderful after the treatment. I also got nice product with me.

Date of stay: July 2022
    • Value
    • Rooms
    • Service
Thank sannakatarina
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pavlos Mpantouvakis, General Manager at Village Heights Resort, responded to this reviewResponded 3 August 2022

Dear sannakatarina,
Thank you for staying at Village Heights Resort.
We would like to offer our gratitude for your kind review of our property.
It is our pleasure to know that you haa a wonderful spa experience.
Appreciate your comments and we have shared your feedback with our entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon.
Yours sincerely,
Pavlos Badouvakis
General Manager

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