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All reviews mr rao living room good size decent place ecr chennai ambience outing guidance housekeeping
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Reviewed 30 May 2018

Swimming pool filled in with people as we have a small pool, filled in with people staying there as well as the people coming in for a day out.

ROOMS:
Was staying in a cottage - Worst ever, my quilt had a very large stain on it (Complete black and brown) that is the level of maintenance. However, received good service, the same was changed on request immediately
Bathroom door never locked, as a result - was unable to feel the AC completely and was hearing a lot of noise from the next compound
Food - majority of Non Veg items - Hence, will be a nightmare for Vegs and Vegans.
WiFi - Never worked - was informed that it was under maintenance

Whatever facilities you see online are not available inside the room
WiFi - NOPE
Mini Bar (as mentioned in the website) - NOPE
The room got completed before it could start

Will never either visit this resort again or recommend to anybody.

Tip to the management: You have an awesome location, however the maintenance is worse. Will be great if you can stepin and take a look at that.

Customer Service was very Good - especially Mr. Charles, He was amazing.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank OfficialD2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krishna r, General Manager at Green Coconut Resort, responded to this reviewResponded 25 June 2018

Dear Guest


Thank you for your time for all the points made. We are pained with you experience and the points made are looked into. The property is going though renovation and you will see the difference during your next visit to Green Coconut Resort.

looking forward to your visit soon.

Regards
G.K.Rao

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2018 via mobile

Have visited on two occasions. First time booked through hotel reception and second time through make my trip. They are cunning people as they have separate rooms for both type of bookings. For direct bookings they provide rooms or cottages inside the resort premises. But for online bookings they allot rooms outside the resort in an isolated building and you can never relate it to a resort.
If you are booking online, you gotta walk a lot to reach swimming pool, games room and restaurant.
Also note the resort is on the opposite side of beach. So the high room rates cannot be justified.
Food items are good but takes time to get delivered. Swimming pool is clean and well maintained.

Date of stay: July 2017
Trip type: Travelled with friends
Thank Jehosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krishna r, General Manager at Green Coconut Resort, responded to this reviewResponded 25 June 2018

Dear Guest

Points made in you comments are looked into. Be assured that there that the room booked by you either directly or online are confirmed to you. We have three categories of rooms inside the premises and the base one that is standard rooms in our annex building.And is clearly mentioned in our site and portals too.

Regards
G.K.Rao

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018

We visited the resort on 24.03.18, such a worst experience with them, no commitment in Menu, facilities
Swimming pool very worst no depth tiles are broken & 3 engineers got injured, food was not served as per commitment, beach was around 2 kms from the resort & it was a common beach not the resort' s beach.
Our scoring is 1.5/10 for the resort. We will never recommend in our circle

Instruments care chennai pvt Ltd & Team

Date of stay: March 2018
  • Trip type: Travelled on business
    • Service
Thank V912NGinfo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krishna r, General Manager at Green Coconut Resort, responded to this reviewResponded 25 June 2018

Dear Guest


Thank you for you time taken for your comments.

We apologize for inconvenience caused. The property is going through renovation and we invite you to see the difference in the near future.

Regards
G.K.Rao

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018

We have visited during our office outing and it was nice experience. staff is good. place is well maintained. Food varieties are good! only con is it is out of city. staff were little ignorant on our team displays where they have dumped our paintings on the cake!

Date of stay: December 2017
1  Thank Vijkra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krishna r, General Manager at Green Coconut Resort, responded to this reviewResponded 25 June 2018

Dear Guest


Thank you for your comments. Nice to hear that your outing was a good experience. Staff briefed on the incident.

Regards
G.K.Rao

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018 via mobile

Around 52 of my engineering batchmates along with family ( total around 150 people) had our reunion meet on 27th/28th Dec.
We checked into the resort on 26th evening itself, staying for 2 nights.

When you are in such a reunion meet, you are not bothered about minuses since everyone enjoys every moment of togetherness after long years.

Resort is not very big. They have rooms in their old wing on the ground and first level. It was strange that only the bed room has an a/c while the other living room does not have.
Both the rooms were spacious but with above average level of modernity and cleanliness. After we checked in, no housekeeping was seen until we vacated. We had to ask for replenishment of their complimentary water bottles.
No plug point can hold the chargers firmly, frustrating me.
Their bell took more than hour and an a piece of my mind to bring our bags to the reception while we checked out.

They have a nice swimming pool but ill maintained change rooms.

I think they have a game room but we never got a chance to use it.

I saw children play park inside the resort.

We utilised their function hall which is huge to accommodate perhaps 500 people.
Again it was strange that there was no stage or even raised wooden platform.
One sitting in the back rows can not see any performance comfortably.

The aspect which I liked most was their food. Our group had buffet breakfast, lunch and dinner. The variety was very good and taste excellent. My friends who are non vegetarians too told me that non veg items too were very tasty.

Their staff at the buffets and bars did a wonderful job.

Hope the management takes note of the minuses I mentioned and take corrective actions do that their guests can enjoy better.
I am personally not sure whether I would opt to stay on my own here as we stayed because the whole group’ stay and food were arranged there.
J Ganesh

Date of stay: January 2018
Trip type: Travelled with family
2  Thank jganesh1411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krishna r, General Manager at Green Coconut Resort, responded to this reviewResponded 25 June 2018

Dear Guest


Thank you for your comments. Points noted. As explained during your stay the renovation work is on in the property. Do visit us in the near future and see the difference.

Regards
G.K.Rao

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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