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Traveller rating
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86
56
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85
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22 - 27 of 439 reviews
Reviewed 10 March 2021 via mobile

I have stayed with my family. I will share my genuine experience of the hotel
Pro- 1.Property design wise looks good.
Cons-1. Service by the hotel is very bad, if you ask some thing you have to wait for a long time and make so many follow up for getting the same.
2. Direct pathway to the beach got damaged, so you need to walk over a drain for a very long distance to reach the see.
3. Food is surprisingly very costly as compared to the standard of the hotel.
4.There is no nearby market, hotel is not cooperative to get any needs for market.
5.Minimum requirements like sleepers, tooth brush were not being provided by the hotel. For getting those you have to do so much arguments with the staffs.
6.Appeoach room to the hotel from main road is in very bad condition, few vehicles got struck in sand.
7. As you can see the AC out door units of adjacent room is installed in your balcony, you can not see in balcony if they are using the AC.
8. The try to exploit you in the name of summing custume near swimming pool.

Overally the hotel is not worth staying in the price range..

Date of stay: March 2021
Trip type: Travelled with family
1  Thank Sarbatosh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 January 2021

Having been to puri more than 10 times, never stayed there. Recently in Dec 2021, made my first visit and to my surprise it was an amazing experience. Just great. Mr Ganguly is man of word who managed our booking. He is very generous. We made second visit just last week and he ensured we get the same room with early checkin. Ambience is great, loved the peace and beach is just next to you. One more point, was worried abt safety and parking car since it was self driven car taken on rent. It was superbly managed over from food to people who come , care and serve for small things. They got to good garden too with varieties of flowers and walkway towards beach. Will keep coming every time next time in puri. Great for couple, privacy at its best!!!

Date of stay: January 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank praveenmac
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
sushanta ganguly, Guest Services / Front Office at The Chariot Resort & Spa, responded to this reviewResponded 5 February 2021

Dear Mr. Praveen,

Thank you for giving valuable positive comment and choosing the Chariot Resort & Spa your stay during Puri Visit.

Commitment to service and guest satisfaction is our main concern. It is such a delight to know that you were impressed with our service delivery ,hotel surrounding,food ,spa,pool view from hotel .
Please write to me directly at reservations@thechariotpuri.com with dates for your next visit to the resort and we shall plan a memorable stay for you. We hope to have the pleasure of welcoming you back many more times.

Warm Regards,
Sushanta Ganguly
Mob. 7381035002

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2020 via mobile

The stay was excellent, the service is very good.
The rooms are vey nicely maintained.
The location of the property is at an excellent place.
The behaviour of the staff is also very good.
Food is very good.

Date of stay: December 2020
Trip type: Travelled as a couple
Thank chaturvediparagster9
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 December 2020

The staffs, facilities, view were fabulous. You might want a couple, family ke even a solo stay, The Chariot is the place to go. I felt home here and I am sure they would continue to provide such service. Puri trip was made memorable because of The Chariot.

Date of stay: December 2020
Trip type: Travelled as a couple
Thank palashkumar2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 December 2020 via mobile

They said we have pay to 2000 Rs extra per head for some party they had in te property and they said it was compulsory after they had taken our booking from booking.com. We were in puri with elderly parents to visit the temple and not to drink and party.

one of the worst experiences ever. Their top management just wants money.

Date of stay: January 2020
Trip type: Travelled with family
Thank Prashant_911
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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