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The Chariot Resort & Spa
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Reviewed 18 October 2019
Outbound with 50 people

We came to this hotel with 50 people and stayed for 2 days. Excellent stay. The service of the staff members was best in class. Great location, good rooms and great food. They were equally enthusiastic early in the morning and late at night. We shall definitely come back. The place is recomended not only for business trip but personal stay also

Date of stay: October 2019
Trip type: Travelled on business
Ask myamlan about The Chariot Resort & Spa
Thank myamlan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GlobeTrotting704058, Guest Relations Manager at The Chariot Resort & Spa, responded to this reviewResponded 18 October 2019

Dear Mr. Amlan,

Thank you for giving valuable positive comment and choosing the Chariot Resort & Spa your stay during Puri Visit.

Commitment to service and guest satisfaction is our main concern. It is such a delight to know that you were impressed with our service delivery ,hotel surrounding,food ,spa,pool view from hotel .
Please write to me directly at fo@thechariotpuri.com with dates for your next visit to the resort and we shall plan a memorable stay for you. We hope to have the pleasure of welcoming you back many more times.

Warm Regards,
Sushanta Ganguly
Manager Reservation
Mob. 7381035002
The Chariot Resort and Spa, Puri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2019 via mobile
Good Hotel at Puri

Nice ambience, good food and prompt service. Little expensive. Located at the end of beach, less transport available. Good swimming pool for kids. Beach at a walking distance. Overall nice place to stay at Puri.

Date of stay: October 2019
Trip type: Travelled with family
Ask vinay p about The Chariot Resort & Spa
Thank vinay p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GlobeTrotting704058, Guest Relations Manager at The Chariot Resort & Spa, responded to this reviewResponded 18 October 2019

Dear Mr. Vinay,

Thank you for giving valuable positive comment and choosing the Chariot Resort & Spa your stay during Puri Visit.

Commitment to service and guest satisfaction is our main concern. It is such a delight to know that you were impressed with our service delivery ,hotel surrounding,food ,spa,pool view from hotel .
Please write to me directly at fo@thechariotpuri.com with dates for your next visit to the resort and we shall plan a memorable stay for you. We hope to have the pleasure of welcoming you back many more times.

Warm Regards,
Sushanta Ganguly
Manager Reservation
Mob. 7381035002
The Chariot Resort and Spa, Puri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2019
Poorly maintained hotel! (Not Resort)

It can be your worst nightmare . Just don't book this hotel.The hotel is not what it looks like in pictures.
The hotel is far from the city will only increase your travel expense . Rooms are smelly and in really bad condition.
The amount they charge is ridiculous to say the least in terms of what we get .

Date of stay: August 2019
Ask AyushTravelGram about The Chariot Resort & Spa
1  Thank AyushTravelGram
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GlobeTrotting704058, Guest Relations Manager at The Chariot Resort & Spa, responded to this reviewResponded 28 September 2019

Dear Mr. Ayush,,

Greetings from The Chariot Resort & Spa, Puri !!

Kindly accept our apology for the dissatisfaction and inconvenience caused to you.

We have taken your feedback seriously with the concerned departments for a review of our operating procedures and immediate corrective action thereof. Much as we strive to serve our valued customers with highest and consistent standards of service, we regret that we have not been able to measure up to your expectations this time. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible perception.

We would certainly make the necessary amendments in the respective areas so as to let our valued guests have a pleasant experience and always maintain confidence in the services of our hotel.

Please write to us me directly at fo@thechariotpuri.com with dates for your next visit to the resort and we shall plan a memorable stay for you.

We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve.

Thanks and Regards.
Sushanta Ganguly
Manager Reservation
Mob. 7381035002
The Chariot Resort and Spa, Puri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2019
Nice hotel

I was there for a training program and hotel is so nice, with a very peaceful environment. You can enjoy the sea view from the hotel. Food quality was awsome and staffs are very much helpful. Auto rickshaw is always available at hotel gate for dropping to station or bus stand

Date of stay: August 2019
Trip type: Travelled on business
Ask Debanjan90 about The Chariot Resort & Spa
Thank Debanjan90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GlobeTrotting704058, Guest Relations Manager at The Chariot Resort & Spa, responded to this reviewResponded 7 September 2019

Dear Mr. Debanjan,

Thank you for giving valuable positive comment and choosing the Chariot Resort & Spa your stay during Puri Visit.

Commitment to service and guest satisfaction is our main concern. It is such a delight to know that you were impressed with our service delivery ,hotel surrounding,food ,spa,pool view from hotel .
Please write to me directly at fo@thechariotpuri.com with dates for your next visit to the resort and we shall plan a memorable stay for you. We hope to have the pleasure of welcoming you back many more times.

Warm Regards,
Sushanta Ganguly
Manager Reservation
Mob. 7381035002
The Chariot Resort and Spa, Puri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2019 via mobile
Hotel stay for a week

Resort was excellent and location also very good and near beach. Enjoyed a lot.
I will suggest my friends to visit this resort. It's a good place. Room and service also very good. Good sounds from receptionist and communication is nice.

Date of stay: September 2019
Trip type: Travelled on business
Ask Ramuls about The Chariot Resort & Spa
Thank Ramuls
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GlobeTrotting704058, Guest Relations Manager at The Chariot Resort & Spa, responded to this reviewResponded 7 September 2019

Dear Mr. Ram Kumar,

Thank you for giving valuable positive comment and choosing the Chariot Resort & Spa your stay during Puri Visit.

Commitment to service and guest satisfaction is our main concern. It is such a delight to know that you were impressed with our service delivery ,hotel surrounding,food ,spa,pool view from hotel .
Please write to me directly at fo@thechariotpuri.com with dates for your next visit to the resort and we shall plan a memorable stay for you. We hope to have the pleasure of welcoming you back many more times.

Warm Regards,
Sushanta Ganguly
Manager Reservation
Mob. 7381035002
The Chariot Resort and Spa, Puri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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