I booked a "suite" thru e-mail. The "manager" did not bother to respond on time in sending booking confirmation. However, he did so on reminders. What surprised me most is that in the current days of electronic mail transfer, the manager "refused" to provide bank details and wanted booking amount by draft only. They also do not accept payments by creidt card. This raises serious doubt about their integrity about "clean business" and points to novel way to evade tax, while they are collecting the same from customers.
Anyway, we were shocked to see the "SUITE"on arrival on 26th Nov. It is a small ordinary room with a LCD TV and a noisy small AC. The bath room was horribly dirty with all sorts of funny water connection. You put on the geyser and hot water flows from all taps, though the hotel claims that no hot water connection in the shower(to prevent children from accidental burn from hot shower!!!) . There is no way one can mix cold water with hot flow. Lilens are not changed daily. Bath room is not cleaned unless told. Towels are torn and dirty.
Currently the hotel appears to run on ancestors' "reputation" only. The current directors simply want to continue cashing on the reputation and live a lavish life. They are scared to interact with or meet customers but leave the whole operation to few incompetent persons at the reception. Any hotel with a mind to serve a customer right would not shy away from computerized booking etc and accept credit card payments that many of the newer hotels are offering.
Though it is located at the best place(fotunately this one and Victoria Club Hotel got the opportunity of the position by hard work by their parents), I shall advice all sensible people to avoid Puri Hotel as far as possible. This should be advertised as a most ordinary and poor quality hotel by the directors in the home page. After innumerable visits to Puri, I am pained to experience such a miserable time for me and my wife.
It would not be out of place to mention that Bengali tourists(non Oriyas as well) are very ill treated by almost all vendors and shop owners, who use foul languages and jestures even to women(elderly and old) without any provocation.
Alas how is there could a "SWARGA DWAR" survive with so many of "Rakshash" moving all around !!!!
- Official Description (provided by the hotel):
- Excellent location on the Puri sea beach, with most of the rooms having a private balcony facing the sea and provides a perfect visual treat of the Puri beach. You can watch & play on the beach to your satisfaction. We have Deluxe A/C and Non A/C rooms with Facilities like Multi-cuisine restaurant, Automatic lifts, Car parking space, Music channel in every room, Cable TV, Safe deposit locker, Railway & Air ticket confirmation, Doctor chamber, Telephone, Travel Desk, Tour bookings etc. We are the most economical bundled up with all comforts of modern day hospitality industry. Being a heritage hotel, we understand the meaning of hospitality and treat you optimum to make you feel at home. Check out time 24 hours. Children below 8 years will not be charged. Free transportation from Puri Railway station to hotel & back. ... more less
- Also Known As:
- Puri Hotel Odisha