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“Good hotel with great service”

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Hotel Alpine Continental
Ranked #7 of 20 Hotels in Shillong
Reviewed 15 October 2016

I was in this hotel during a family trip from 12 -14 October 2016.The location is very good, it is near to Shillong city centre.Room is clean and having all amenities. Bathroom is good but shower system is not appropriate especially hot water system. Breakfast is superb, restaurant is average. The hotel needs better disability access system alhough it has lift. Being a disable person myeelf I have faced some difficulties here. BUT I must say the hotel has team of spirited, motivated, ever smiling, helpful staff members who can take all the cares of you and make you feel at home. I loved it.

Room Tip: Select top floors for greater view
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  • Stayed: October 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank kkdas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 - 37 of 98 reviews

Reviewed 9 October 2016 via mobile

The room was small but nice. Bathroom was clean but not very hygienic. Breakfast was ok. But service could be better.
Room service was very slow. Lobby was beautiful with soft music but you dont go there to spend time in a lobby.

Stayed: October 2016, travelled with family
Thank Monabhi29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2016 via mobile

We a group of six women stayed in this hotel from 16 th to 18 th September for three nights. Hotel is located centrally. Just3 minutes walk from Police bazar.
Rooms are clean. Restaurant has good service. Breakfast average.
Worst is housekeeping there does'nt seem to be any coordination between Restaurant,front office and housekeeping. They keep on passing Buck to each other.
Be prepared to get 3-4 calls for your dinner order even if you have dinner in hotel's own restaurant.
You might have to wait for hours to get fresh cups in room.

Stayed: September 2016, travelled with friends
Thank Sashu869
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2016

I would have rated this hotel a million points, if the tariff was right. The hotel is centrally located, has good facilities, excellent breakfast and an extremely satisfactory wifi.
I have to say the staff was out of the world. Every single one of them were polite, courteous and most helpful.
I would like to mention specifically Binita, who is truly an asset to the hotel.
Keep up the good work guys. BUT YOUR TARIFF IS AGGRESSIVE.

Room Tip: Haggle on the pricing, else go for it.
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  • Stayed: September 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank Jeetchowhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2016

I am evaluating this hotel assuming it as a three star property.

The Executive room was of decent size and the wash room was good.
It is very neat and clean.
The bar is small but decent.
The restaurant is good and decent.
The breakfast was not lavish but still quiet good.
The hotel does not have air conditioning as they feel that it is not required in Shillong but I felt that at times you did need air conditioning.
The location is in Police Bazar (which is the happening place in Shillong) and in market area. The only issue with location is that it is towards the end of the lane but for me it was still a good location.
The room did not have any good view.
The hotel like others hotels in Shillong is over priced.

  • Stayed: September 2016, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Mukesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alpine Continental

Address: Police Bazar,, Shillong 793001, India
Region: India > Meghalaya > East Khasi Hills District > Shillong
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service
Hotel Style:
Ranked #7 of 20 Hotels in Shillong
Price Range: ₹ 4,423 - ₹ 7,740 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alpine Continental 3*
Number of rooms: 24
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Also Known As:
Hotel Alpine Continental Shillong, Meghalaya

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