The property is large and expansive, though a little old style. Due to COVID-19 related shortage of staff there is no room service available - not even tea or coffee is served in the room. The rooms and house keeping service is decent and they also help you get a good rate for Matheran sightseeing on horseback.
Food is disappointing in both the spread options and taste - had both dinner and breakfast at the hotel. You can walk to Sunrise points (Alexander point or Rambaug point) in 15-20 mins from the hotel, though tea and coffee are not served this early at the hotel. Hotel is 10 mins walk from the main market.
Beware to lock your room door and windows securely to avoid monkey raids (we faced this in our room), though this applies to anywhere in Matheran and not just this property!More