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“Good hospitality!”
Review of Westend Hotel

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Westend Hotel
Ranked #3 of 21 Hotels in Matheran
Certificate of Excellence
Mumbai, India
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Good hospitality!”
Reviewed 10 April 2012

We booked Westend hotel (8/04/2012) believing the reviews on the net. And we do not regret it at all. We reached before 10.00am. They welcomed us with a complimentary breakfast ( out of our package). The room, service, swimming pool was good. The food variety (veg as well as non-veg) was good. We enjoyed it throughout our stay. Overall it was a good experience.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rupalithacore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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494 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • English first
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English first
London, England, United Kingdom
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 April 2012

I can define my stay as homely stay.

When I had started looking for online, I opted this place based on the review and then spoke to the manager at the hotel who gave his honest opinion and kept up his words for providing a very good service at off-peak price.
All the staffs were very polite, helpful would help us bring service at the room any time at our convenience.
Place being tad away from the market place gave us little extra walk to enjoy the nature and away from hush..
Food was really good with lots of variety, though little oily I felt (as we consume little less oil anyway as per Indian Standard) we requested the manager to cook little less spicy food as our kids don't prefer spicy and they served us less spicy I appreciate that effort from the chef.
I thank Manager and his team as they not only extended our check out time by more than 2 hours but also packed us some food for us with out charge before we left.

It was a good memorable stay.

I will definitely stay at this place on our next visit.

Room Tip: I would suggest to check before you go as there are different size rooms as per your requirement. yo...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sanjay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 March 2012

We went to Matheran in the last week on March. Westend Hotel was recommended by a friend. I had booked a 3 days 2 nights package. Its 15 mins walk from Matheran Railway station. This makes it the perfect place to stay in Matheran, its away from the crowds of market. The resort itself is excellent. The room we were given was clean.They served us breakfast, lunch,tea and dinner as part of our package. The room was sufficiently large with TV, AC, Intercom. The resort itself is situated in green surroundings. It has a badminton court, swimming pool and a bunch of other things to keep everybody from kids to adults happy. The best part of the entire experience is that they serve breakfast,lunch and dinner around there pool. It makes the experience very exhilarating, especially in the evening with the lights and the music.
The food itself is very good. They have a soup, 2 veg and non-veg dishes. The preparation too was very good. The Saturday dinner and Sunday breakfast and lunch spreads are very special.
The staff is extremely courteous and helpful.
Overall an extremely satisfying experience and a place I would recommend to anyone going to Matheran.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank g2mum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wheeling, Illinois
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 March 2012

It was the 60th bday of my father and hence wanted to send my parents to Matheran.
After reading the reviews over the tripadvisor and further contacting on the Hotel number... I have booked a 3days and 3 nights package.
As promised by the manager and the reviews over the trip advisor everything was as expected...
The location was awesome, the hotel rooms were clean, the food was delicious, and last but not the least the hotel staff and their service was just excellent.

My parents were very happy with the stay over there and had a good time.

As requested by me, the staff also arranged a Chocolate cake for on his bday and made it more special for him.

I would recommend this Hotel for all the friends and relatives planning to visit Matheran.... its just like a home away from a home....

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anand J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 March 2012

Me and my family visited West End Hotel on 10th &11th March 2012 and were pleasantly surpirised. We reached there at 10.30 a.m. where, we were welcome with a complimentary breakfast (outside our package) followed by our check in, into one of thier standard twin occupancy room, THe room was sufficiently large with the TV showing some of the best channels available in Mumbai, which again was a pleasant surprise. We settled for Lunch to a expansive spread of food with varieties of veg and non veg food, which was good quality.
The evening was spent watching a Magic Show for Kids, then followed by a disco session, which we skipped. Again the food for dinner was great too.
My family drooled over the magic show,with the magician pulling off tricks that even entertained the adults.
Morning followed by good breakfast and a late check out around 11.00 a.m.
The overall staff were very supportive and the manager was personally checking with all the guests about thier comfort and showed geniune interest in thier likes and dislikes.
Overall nothing negative except as thier is always room for improvement especially about the quality of rooms and bathrooms to be more specific. Do visit the place for a lovely, relaxed and pleasing experience.

Room Tip: Try the rooms near the pool
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank djeetendra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westend Hotel

Property: Westend Hotel
Address: R.C.Church Road, Next to Matheran Police St., Matheran 410102, India
Region: India > Maharashtra > Raigad District > Matheran
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #3 of 21 Hotels in Matheran
Price range (per night): ₹ 2,326 - ₹ 8,658
Hotel Class:3 star — Westend Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Westend Hotel with 29 cottages and 2 tents are brimming with old world charm, what with their beautiful old British-style preserved architecture and spacious verandas. From the minute you step in, you almost wonder if such hotels exist. And to think, its mere 2 hours away from the hustle and bustle of city life. Tucked away in the forest, all you will see are the tree tops and hear only the sounds of the forest. The beautiful Lake Charlotte is just 10 minutes away as is the main bazaar and a few of the famous viewpoints. The sole aim of the hotel is to make you relax. Trek through the forest, amble along the natural red mud paths, take a horse ride to the various tourist attractions, play the numerous indoor-outdoor games, soak in the silence or just laze on the hammocks, there's enough and more to keep you busy for as long as your stay. And whatever you choose to do, you'll certainly leave with a rejuvenated mind. ... more   less 
Also Known As:
Westend Hotel Matheran, Maharashtra

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