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“Good & Decent”
Review of Westend Hotel

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Westend Hotel
Ranked #2 of 21 Hotels in Matheran
Certificate of Excellence
Reviewed 20 February 2012

Nothing like relaxing in the woods of Matheran.

Westend is a decent hotel with helpful staff and clean rooms.
Food was above average with decent variety.
Located 5-7 mins away from the market.

The night of Saturday was lit up by screening of Jagjit singh gazals.. loved it!!

On the downside - the rooms did not have the warm water provisions when you needed them.
Bedsheets and towels werent too clean.
I had to ASK for the soaps.. I assume this are by default provisioned in a 3 star hotel...

  • Stayed: February 2012, travelled with friends
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1  Thank Anand S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (516)
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506 - 510 of 516 reviews

Reviewed 13 January 2012

This is our first group visit at WestEnd Hotel. And we all had a very good time. Food & room services provided by the hotel was really good.
We will definitely think to visit this place again...
The people of matheran were really supportive and honest...
Thanks for your co-operation...
WIth lots of regards...
Poonam & Neeta.

  • Stayed: December 2011, travelled on business
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Thank NeetaPoonam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2012

At the outset, Matheran is not a luxury hill station and hence, I doubt if any of the hotels can really provide luxury in the true sense of the word.
So the hotel was exactly like the place, pretty basic.
The location is nice, but its far from the car park...so you have to walk a bit, or get scammed by the horse walas, cart walas and luggage porters (coolies). Its a good 45 minute walk uphill, so better to follow the railway tracks.
The Hotel has a good concept and must have been really good when new, but now its run down.
So while there is a room, with clean sheets and blankets, the walls are dirty, the bathroom is below par and looks quite unhygienic. While there are facilities for table tennis and badminton and carrom......the equipment is all old and on the brink of collapse. Notwithstanding, with the mini swimming pool (pretty clean) and these facilities, as well as a trampoline, the kids really enjoyed themselves. The staff takes them off your hands and they don't need parents supervision ....so that was pretty cool.
The best part of the hotel was the food. Since the package included all meals, we didn't really go out and eat, and were a little constrained by time. But the food was really delicious and everyone of our group enjoyed it.
The tea and coffee though is horrible.
And there are no tea and coffee makers in the room.
Hot water was a problem - you had to ring up and ask for it - and most of the time the gasoline boiler wasn't working, so we ended up getting black water, smelly water, or warm water in a bucket, but never running, clean, hot water.

Monkeys are a bit of a menace, but not a serious threat.
The daily evening shows for kids (we witnessed Juggling and a Magic Show) are nice for the kids too. I believe they have karaoke and stuff when the occupancy is high.

The bed mattresses were too soft - almost uncomfortable.
The staff was pretty responsive and nice - young boys most of them - and so all in all, it wasn't so bad and we ended up with a nice "homely" kind of feeling.
So, like I said - mixed feelings about the hotel.

  • Stayed: January 2012, travelled with family
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Thank chrismark12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2012

Good food & room service, quite location. But not worth the price they charge online esp during festive season, instead go there and negotiate to get a good deal.

  • Stayed: December 2011, travelled with family
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Review collected in partnership with Cleartrip
Thank hemantg_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2011

Wanted to have a quite weekend at Matheran so booked this hotel after checking reviews on net and comparing prices with other similar hotels.
Its quite place, more like a small resort not really a hotel, lots of greenery around, 5-10 min walking distance from market but near the main tourist points like the lake and few other points. The staff was very courteous and helpful. Food was very good. Overall a great value for money. The only turn off was the the bedsheets and pillow covers were a little old so not very clean. Apart from that the room was very clean.
Pros:
Good location (quite place and not very far from market)
Great Food.
Value for money
Cons:
Bedsheets and pillow covers were not very clean.
Quite some noise made by monkeys

  • Stayed: September 2011, travelled as a couple
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1  Thank Abhishek G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westend Hotel

Address: R.C.Church Road, Next to Matheran Police St., Matheran 410102, India
Region: India > Maharashtra > Raigad District > Matheran
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #2 of 21 Hotels in Matheran
Price Range: ₹ 1,817 - ₹ 9,995 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westend Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Westend Hotel with 29 cottages and 2 tents are brimming with old world charm, what with their beautiful old British-style preserved architecture and spacious verandas. From the minute you step in, you almost wonder if such hotels exist. And to think, its mere 2 hours away from the hustle and bustle of city life. Tucked away in the forest, all you will see are the tree tops and hear only the sounds of the forest. The beautiful Lake Charlotte is just 10 minutes away as is the main bazaar and a few of the famous viewpoints. The sole aim of the hotel is to make you relax. Trek through the forest, amble along the natural red mud paths, take a horse ride to the various tourist attractions, play the numerous indoor-outdoor games, soak in the silence or just laze on the hammocks, there's enough and more to keep you busy for as long as your stay. And whatever you choose to do, you'll certainly leave with a rejuvenated mind. ... more   less 
Also Known As:
Westend Hotel Matheran, Maharashtra

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