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“Good Hotel, Food quality needs improvement”

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The Byke Heritage - Matheran
Ranked #8 of 21 Hotels in Matheran
Mumbai, India
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good Hotel, Food quality needs improvement”
Reviewed 24 February 2012

The hotels is among the farthest from the market. The property is good and the staff is god too. The food served needs improvements. Also they did not offer a package with out meals. They have space for kids to play. Always keep the windows and doors closed, other wise the monkeys will enter the rooms and take you stuff away

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank praveen_meloth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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222 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Any
English first
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 February 2012

We were there for 2 nights of 3 and 4th feb 2012. Good resort, but the senior staffs are not at all trained. The FO manager Madhu was remotely micro managed by his seniors from Mumbai and the poor guy had to justify his job by doubling as a waiter by dinner. Though we were staying in the most expensive room the bathrooms did not have any exhaust outlet. The operating staff was courteous and food was good provided u enjoy simple repetitive meals. And one had to bear loud blurring orchestra till late night making the environment nauseating. One can understand that the kids pool is not being used but then being half filled with dirty green water and filth.........gosh.

Room Tip: look for one having a balcony facing the main pool.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank viveckagarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Matheran hotels

Ahmedabad, India
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 17 December 2011

One of the best places to stay in Matheran. A heritage hotel with relatively well-maintained rooms. We visited it during Chrismas 2010 and there were some nice events at the hotel every night.
Thoroughly enjoyed "open to the sky" breakfast and dinner.

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hkumar76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mumbai
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 1 December 2011

Visited Matheran last month on marriage anniversary. Property is well maintained. Staff was responsive. Enjoyed live music program with delicious dinner. They have bar also. Best part was disco. Danced after a long time, baiscally to give company to wife. Had mouth watering Jalabies in breakfast and sweet mava kachori in lunch. Food quality and taste was excellent. Enjoyed horse riding next day. Overall paisa vasool. Recommended to all.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hemantkadel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
169 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 5 November 2011

Good Food.
Packages not very expensive.
Service Very Good.
Maintenance is Average.
Location is too Far and after a walk from Parking to Hotel to climb the hotel hill is worse.
Staff is very friendly.
Serene Quiet Ambiance.

Room Tip: Ask for Rooms near Restaurant or Reception.
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  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hsanghavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Byke Heritage - Matheran

Property: The Byke Heritage - Matheran
Address: M.G Road | District - Raigad, Matheran 410102, India
Region: India > Maharashtra > Raigad District > Matheran
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 21 Hotels in Matheran
Price range (per night): ₹ 7,364 - ₹ 15,052
Hotel Class:3 star — The Byke Heritage - Matheran 3*
Number of rooms: 63
Official Description (provided by the hotel):
The Byke is Matheran's first dwelling place. Built in 1854 by the discoverer of Matheran, Hugh Malet, then Collector of Thane , it is a heritage building that still stands majestically in all its pristine glory, personifying a heritage unparalleled, surrounded by the inheritance of 7 sprawling acres. In this wooded estate the first luxury Resort of Matheran, The Byke- A Hotel Retreat, has been blended with nature. ... more   less 
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Also Known As:
The Byke Hotel Matheran
The Byke Heritage - Matheran Maharashtra

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