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drjaydeep2017
Kolkata
Good location and ambience but poor service
4.0 of 5 bubblesReviewed 5 Jan 2022
Location, ambience, rooms and food were good. We had prior booking with full payment. But we were surprised when we were informed during check in that there was no intimation of our booking. Still they took some time, checked and accommodated us. They admitted it was miscommunication between their staff. Buffet management was poor. Most of the time the staff failed to respond to simple requests. The crockery on many occasions were not clean.
Date of stay: December 2021
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    Reviews (254)
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    12 - 17 of 254 reviews
    Reviewed 22 December 2020

    We were a group of 5 couples driving to kolhapur . Had our breakfast at Ashok . WORST FOOD - service was pathetic , dosa served was cold along with batata vegetables and sambar which was also cold . Slow service ! Won’t recommend to anyone

    Date of stay: December 2020
    Trip type: Travelled with family
    Thank Pisces2666
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Satyendra N Sharma, General Manager at The Ashhok Hassan, responded to this reviewResponded 1 September 2022

    Dear Pisces

    Greetings of the day!!!

    Thank you very much for your valuable feedback, It means a lot to us!

    We understand that you have highlighted certain area / areas to be focused more for delivering better experience to the guests.

    We sincerely appreciate your effort of communicating it back to us and would like to assure you of taking the necessary steps to make it more guests friendly.

    Please visit us again to experience the “improvements” and enjoy “The Ashhok’s Hospitality” at Hassan, Karnataka.

    Looking forward of welcoming you again.


    Warm Regards


    Satyendra Narayan Sharma
    General Manager
    9844112996

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 24 March 2020

    we have been here for lunch we ordered veg biryani, mushroom starter we got ordered after 1 1/2 hour and that to only starter after 45 minuites he got ice cream without getting maincourse very bad service

    Coming to food if you are a spicy lover then u might like the food if not its not room for you.

    Room tip: good swimming pool
    Date of stay: March 2020
      • Location
      • Rooms
      • Service
    Thank Raghunath K
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Satyendra N Sharma, General Manager at The Ashhok Hassan, responded to this reviewResponded 1 September 2022

    Dear Raghunath

    Greetings of the day!!!

    Thank you very much for your valuable feedback, It means a lot to us!

    We understand that you have highlighted certain area / areas to be focused more for delivering better experience to the guests.

    We sincerely appreciate your effort of communicating it back to us and would like to assure you of taking the necessary steps to make it more guests friendly.

    Please visit us again to experience the “improvements” and enjoy “The Ashhok’s Hospitality” at Hassan, Karnataka.

    Looking forward of welcoming you again.


    Warm Regards


    Satyendra Narayan Sharma
    General Manager
    9844112996

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 17 February 2020

    We stayed for 1 night at Hotel Hassan Ashok after visiting Shravanbangola. Room rates very reasonable. It was a very comfortable stay. Staff went out of their way to answer our queries about the area. The swimming pool and hotel garden are very well kept
    Would recommend stay at the hotel.

    Date of stay: February 2020
    Trip type: Travelled with friends
    2  Thank _drrashmi49
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Satyendra N Sharma, General Manager at The Ashhok Hassan, responded to this reviewResponded 1 September 2022

    Dear Drrashmi

    Greetings of the day!!!

    Thank you very much for your valuable feedback, It means a lot to us!

    We feel extremely satisfied to learn that you were happy with our services during your stay/dinning, appreciate your effort of communicating it back to us.

    Please visit us again and enjoy “The Ashhok’s Hospitality” at Hassan, Karnataka.

    Looking forward of welcoming you again.

    Warm Regards

    Satyendra Narayan Sharma
    General Manager
    9844112996

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 20 January 2020

    The room was big enough for us. But it had problems. Room no. 2208. The air conditioner did not work. The mechanic did try to fix and said it would cool down in a few minutes. It did not. The TV did not have some popular channels like Zee TV, Sony Asia. When we talked about it, they did order those channels.
    People were trying to be helpful.

    Date of stay: January 2020
      • Value
      • Rooms
      • Service
    Thank AmitSaha
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Satyendra N Sharma, General Manager at The Ashhok Hassan, responded to this reviewResponded 1 September 2022

    Dear Amitsaha

    Greetings of the day!!!

    Thank you very much for your valuable feedback, it means a lot to us!

    We feel extremely satisfied to learn that you were happy with our services during your stay/dinning and at the same time noted your suggestion for further improvements.

    Appreciate your effort of communicating it back to us.


    Please visit us again to experience the “improvements” and enjoy “The Ashhok’s Hospitality” at Hassan, Karnataka.


    Looking forward of welcoming you again.

    Warm Regards

    Satyendra Narayan Sharma
    General Manager
    9886323996

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 15 January 2020

    .we are staty for one at this hotel . we are traveling to bangalore to mangalore trip but in between one night we are live hassan becouse of we need see halebidu and belur but we have excellent staty hassa ashhok hotel goob parking and good food and excellent staff and excellent service

    Date of stay: January 2020
      • Location
      • Rooms
      • Service
    Thank RakshuS
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Satyendra N Sharma, General Manager at The Ashhok Hassan, responded to this reviewResponded 1 September 2022

    Dear Rakshu


    Greetings of the day!!!

    Thank you very much for your valuable feedback, It means a lot to us!

    We feel extremely satisfied to learn that you were happy with our services during your stay/dinning, appreciate your effort of communicating it back to us.

    Please visit us again and enjoy “The Ashhok’s Hospitality” at Hassan, Karnataka.

    Looking forward of welcoming you again.

    Warm Regards

    Satyendra Narayan Sharma
    General Manager
    9844112996

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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