I booked Premium Suite in the Hotel from 07-11 Jun 2010. The experinece was terrible. At the time of Chek In, myself and my family were welcomed by a Strong Stench in the rooms. The Hotel is claimed to be 3 star but it lacks the basic amenities. The hygiene and maintenance is poor. There is lot of reluctance for providing anything in the room except tea and evening snacks. The bathroom was giving foul smell as if the sewerage is blocked. You need to run around to catch hold of the service personnel. Alternatively, you have to use your mobile phone as there is no telephone provided in the room. There is a callbell provided outside the room which means you have to get up and go outside for pressing the bell. The call bell does not work in absence of electricity. There is no room sevice menu available. There is no power backup available.
I do not know how this Hotel is being claimed as 3 star Hotel!!
I feel cheated/deceived as I did not get any value for money. In fact I spoiled my peace of mind by selecting this Hotel.
- Also Known As:
- Corporates' Orchard Park Kullu, Himachal Pradesh