After reading such great reviews on trip advisor we had high hopes for this resort. We stayed in an Andaman villa, which to be fair, was very romantic, but unfortunately not very clean. The canopy above the shower was full of leaves and scum, so you couldn't actually see the rainforest! And we were sharing it with a rat ( who was probably more scared of us though).
You should probably expect noise being in the middle of the jungle- I don't mind birds or crickets but it was the frogs that made a terrible racket starting at 3 am every morning - perhaps it was mating season? Bring ear plugs!!
The restaurant is nice and cosy and the staff are friendly and attentive. The Italian food is great, the Indian food not so much- disappointing for a European who had come to taste the local cuisine...
The bar is lovely and has great music and ambiance especially at night. Super nice bar staff!
In general staff were always friendly but service was quite slow ("laid back "?)- particularly when ordering food in the bar ( which has to come all of 50 yards from the restaurant kitchen) or when asking for beach towels, repairs or rat catchers :)
However, the stunning beach and adjoining forest more than makes up for this. It is just such a shame that somehow it feels this resort is not reaching it's full potential. This place would be outstanding with stronger management and clever recruitment.