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“Apathetic staff makes Deers Leap a no-go”
Review of Deer's Leap Winery

Deer's Leap Winery
Ranked #36 of 43 Restaurants in Geneva
Cuisines: American
Restaurant details
Reviewed 22 August 2021 via mobile

I want to like this winery…as it’s close to home, we’ve been guests almost since the day it opened. The food is usually decent, aside from some ribs I still see in my nightmares, and the wines are to my taste.

The continuing issue is the help. We visited tonight, sat for 45 minutes with no waitstaff attention, until the cook finally came out of the kitchen and brought us menus. Believe it or not, this is far from the first time this has happened here (and we’re good tippers). It’s convenient, so we make allowances. A few minutes later, we saw the cook approach “our” waitress and point out we’d been waiting for an extended time. Waitress appeared to dismiss her.

During our wait, we also witnessed three other groups of people leave after no attention from staff. But hey, we’re nothing if not persistent, so we stayed. During this time we saw no orders taken in the dining room, no food served and one table get drinks. When my wife started looking at my arm like it was a tomahawk steak, it was time to go…after a one-hour wait in a half-empty dining room and no attention.
We have observed the winery is for sale and have some suggestions for the prospective new owner: fire the entire waitstaff and find someone to manage them who has some concern for the business.

(We ended up at Joeys Italian food in Madison and were treated like royalty.)

Date of visit: August 2021
Thank Clay N
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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2 - 6 of 86 reviews

Reviewed 23 August 2020 via mobile

Enjoyed dinner on the patio with family. Waitress very courteous & accommodating. Staff wearing masks, tables spaced apart as required. Fish fry delicious. Casual, enjoyable dining experience. Band starts playing at 7pm. All in all, great experience.

Date of visit: August 2020
Thank slr6749
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 June 2020 via mobile

Not exactly what you expect with most wineries in terms of views and setup but if you’re into a fairly simple food stop (lots of choices) with really good prices, food was excellent, very inexpensive prices on all of their wines as well, staff was all very young, we read several bad reviews before we went and weren’t expecting much but it was a nice stop for us, just don’t expect your typical vineyard landscape when stopping in, they had a huge selection on fruit wines especially

Date of visit: June 2020
1  Thank joshwT3215MG
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 March 2020

Once again tried deersleap...I guess I'll never learn..I have never had prime rib cut with the grain...so totally chewy if u like the meat that way..again disappointed and an inexperienced kitchen..salad was good and was charged for breadsticks didn't get...again wow!

Date of visit: March 2020
    • Value
    • Service
    • Food
Thank Eatinggreatagain
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 November 2019

I have been in many aspects of food service..we have tried several times to give deersleap a chance. Several managers..several cooks..same result..please clean up decor..it's just unappealing. burgers and cheese plates good..otherwise inconstancy on other foods and portions. The magic marker black outs on menus really poor management. you should get the recipe from viirant for prime rib yours is just awful. Service is hit or miss..not consistant..wines are sweet..tell the kitchen staff to stay in the back..defiantly not chefs...doesn't help restaurant to see them from dinning room. The only real great quality is the entertainment on the weekends...it could be a gold mine just poorly managed

Date of visit: November 2019
    • Value
    • Service
    • Food
Thank Eatinggreatagain
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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