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“Right at the airport” 5 of 5 bubbles
Review of Sheraton Cleveland Airport Hotel

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Sheraton Cleveland Airport Hotel
Ranked #20 of 38 Hotels in Cleveland
Evansville, Wyoming
Level Contributor
159 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Right at the airport”
5 of 5 bubbles Reviewed 14 April 2012

Located at the airport , very convient to come and go from. the food at the restaurant was very good and reasonable priced.. A waitress named Ruby was very pleasant and very attentive . The room was cleaned exceptionally the whole stay.. I will stay here again.. thanks

Room Tip: Dont follow the GPS on location of the hote.
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  • Stayed April 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank imc410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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480 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
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  • French first
  • Italian first
  • Japanese first
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English first
Dallas, TX
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 29 March 2012

We spent just one night at this hotel. We used our AAA card and received a nice discount bringing our room price to about $100 for a room with 2 queens. There are chess and checkers tables set up in the lobby, a nice touch. We took advantage of returning our Hertz rental car and free airport shuttle to end our trip in the area. That is a bonus because the rental car agencies are off-property at CLE.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JSharpFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, WI
Level Contributor
122 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 26 March 2012

While rooms and some public spaces have been updated it still shows it age not allowing it to go above a 3 star.

  • Stayed March 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank fillmap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review, 29 March 2012
Your comments are very important to us and I want to personally thank you for taking the time to assist us in improving our hotel and recognizing our staff by writing a review.

I have passed on your positive comments to our entire staff. I am pleased that we were able to make your stay enjoyable and memorable.

Our staff and I look forward to your next visit to the Sheraton Cleveland Airport Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 March 2012

We visited Cleveland for a weekend and chose the Sheraton mostly because it was pet-friendly. And we're glad we did. As you might expect, the pet-friendly rooms aren't quite as nice as the non-pet rooms but our room was clean, odor-free and had all the same accessories as the non-pet rooms. Beds were comfortable and the staff were very friendly and always helpful. Even when our dog got spooked by the cleaning staff while we were gone and started barking (while in her kennel). They called us and let us know right away and were very nice about it. There's a very nice pool, hot tub and workout area on the ground floor and the renovated lobby is very sharp, too. We ate dinner at the hotel restaurant one night. The food was so-so and a bit expensive, but the staff was great and it was very convenient to have the check added to our hotel bill. We also and grabbed snacks and drinks at the shop in the lobby. Much more reasonable. You do have to pay for parking ($8 per night) and the hotel is 10 miles or so from the city's downtown attractions, but with a 5-minute walk, you can catch the rapid transit at the airport and take it into the city for just a few bucks without having to move your vehicle. All in all, it was an enjoyable place to stay. We would stay there again.

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank broadwps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fonthill, Ontario
Level Contributor
99 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 20 March 2012

Stayed here when flying early in morning from airport. Conveniently located at airport, very comfortable hotel, clean, nice breakfast, and quick shuttle service. Only draw back is cost of parking. One person previously mentioned $30 for 14 days - not sure how they got that good of a deal. I paid more for 8 days. Would probably stay again, but only after confirming parking costs (and tripadvisor ratings) of other nearby hotels first.

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JoeFonthill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review, 29 March 2012
Your comments are very important to us and I want to personally thank you for taking the time to assist us in improving our hotel and recognizing our staff by completing a review.

I have passed on your positive comments to our entire staff. I am pleased that we were able to make your stay enjoyable and memorable.

Our staff and I look forward to your next visit to the Sheraton Cleveland Airport Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Cleveland Airport Hotel

Property: Sheraton Cleveland Airport Hotel
Address: 5300 Riverside Dr, Cleveland, OH 44135-3130
Phone Number:
Region: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Romantic Hotel in Cleveland
#15 Business Hotel in Cleveland
Price range (per night): ₹ 7,919 - ₹ 15,431
Hotel Class:3.5 star — Sheraton Cleveland Airport Hotel 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Sheraton Cleveland Airport Hotel Ohio
Cleveland Sheraton

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