This is a great hotel due to its location, decor, and great staff. I did encounter one issue on my first night that sould not happen at a 5 star hotel. I do understand this is a historic building and they are working to update the heating cooling system. After checking in a went to my room to relax from my flight freshen up before heading the fisrt event. When I got to the room it was hot and humid. It could not get the air to come on nor could I even get a fan to blow without the heat on too. I was able to open the windows about 12 inches. The room decor was nice, it was clean, did have some sloppy maintenance work in the bathroom with caulk and paint but not a big issue. As I was leaving I stopped by the front desk, told them I could not figure out how to get the air on. They then told me and I quote "I'm sorry but we are in the middle of updateing up heating and cooling, your room only has one setting, heat." Then she continues to tell me that I can cool the room by opening the window, or she could try and move me to an inside room but I would still not have AC but those room tend to stay coolar. I had an issue of leaving my window open as I did want to come back to room full of insects or pigoens (no screens), there was no need to move to another hot room and didnt have time. I ask for a fan which they did place in my room. I did sleep with my window open and the fan made it comfortable, but then the morning traffic noise and helicopters did not allow me to sleep in.
I would stay here again if I knew I was not going to have HVAC issues. The location is really good, the train from the airport ends under the hotel and they are also connected to the city center. You actually never have to step a foot outside from the airport to your room. The city center again you dont have to step a foot outside to go there as they are connected, it has movie theater, entire shopping mall, a Hardrock Cafe and many other eating places. The ritz also connects into the same city center. Walking around the Hotel is safe and clean with lots of nice bars, shops and eating places.
- Official Description (provided by the hotel):
- This sophisticated downtown Cleveland hotel is located on Public Square and is connected to Tower City Center's exclusive boutiques, restaurants and cinema. Within walking distance to Progressive Field, Quicken Loans Arena and the Rock & Roll Hall of Fame, the Renaissance's luxury hotel features vaulted ceilings, high arched windows and a beautiful marble fountain. A city landmark, the iconic Renaissance Cleveland Hotel was built in 1918 and its architecture reflects Cleveland's unique style and rich history. Plush, spacious, newly renovated rooms with well-appointed and upscale amenities await guests at this luxury hotel. Experience Sans Souci, serving guests award-winning cuisine for breakfast, lunch and dinner. Perfect for conventions and wedding receptions, the Renaissance Cleveland Hotel offers an abundance of elegant event space and a magnificent Grand Ballroom. Discover Cleveland's landmark social and business address at the Renaissance Cleveland Hotel. ... more less
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- Also Known As:
- Cleveland Renaissance
- Renaissance Cleveland Hotel Ohio