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“beautiful hardware, it's the software that's lacking”
Review of Glidden House

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Glidden House
Ranked #12 of 38 Hotels in Cleveland
Certificate of Excellence
New York City, New York
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“beautiful hardware, it's the software that's lacking”
Reviewed 17 April 2012

The Glidden House is a lovely old mansion converted to a hotel, and the building has great charm and character. Unfortunately it seems to be run by teenagers, who, though they're very nice, don't have a very firm idea of how to provide service. It would be nice to see this wonderful facility under better management.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tribecan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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649 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Palo Alto, California
Level 4 Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 April 2012

This was my first and only day in Cleveland and the stay at Glidden made this a great experience. I was a bit fearful of Cleveland and thought it would not be a very pleasant place to be, but I was wrong and Glidden house helped me change my attitude.The purpose of the trip was a college visit to Case Western. The short stay in this charming hotel added a great deal to our visit Fortunately, the weather was perfect and we were very comfortable walking around the campus and reaching the main university circle street. We actually had a fast take out from the Dennys?/ hamburger place just across 2 parking lots from Glidden House. This was a very small takeout place almost hidden away, but the salad and burgers were very good.We had one of the larger rooms/suites, as that was the only one available, thus the rate was a bit higher. Breakfast included with the room was great and in a beautiful room.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ldb61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsylvania, Usa
Level 6 Contributor
236 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 9 April 2012

This trip was the second time we have stayed at The Glidden House and we look forward to many future visits. The hotel is perfectly located for walking to the many cultural attractions in the University Circle area or for visiting Case Western University. The hotel itself is an old mansion which is impeccibly decorated in the public areas of the first floor. It offers suites on the upper floors of the mansion, and rooms in a more modern addition attached to the back of the mansion. The rooms are very clean and nicely decorated with good bathroom amenities. Breakfast was amazing with omelets and waffles offered on different days, breakfast meat, excellent baked goods, cereals, oatmeal, and an excellent fruit selection of both fresh and dried fruits. One person at the front desk seemed to have a less-than positive attitude, but most of the desk personnel were very friendly and helpful. There is a free parking lot available and street parking nearby. There is a restaurant, Sergio's, adjacent to the hotel, but we did not have the opportunity to try it.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank AlwaysForever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 5 Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 April 2012

We stayed at Glidden House while visiting Case Western Reserve University and it was the perfect location for that visit but also for so much more! We walked to Little Italy, and of course all the museums (Cleveland Art Museum, Museum of Natural History, Botanical Gardens) are right at your doorstep. There is more that we didn't even have time for so we hope to go back!
Breakfasts were good and while we never waited for a table, some did. And we give high praise to the coffee! And, some might consider the rooms a little small (especially compared to national chain brand hotels) but it's in keeping with boutique hotels in cities.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Run2Ski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town, South Africa
Level 5 Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 6 April 2012

Stayed here for the second year for 9 and 10 days at a stretch, Charming hotel, charming staff and an absolutely perfect location if you want to be within walking distance to most of Cleveland's cultural attractions. Breakfast is included in the room rate and is good although don't arrive in the last half hour- chances are there's nothing much left. Otherwise blueberries, croissants, crumpets, pastries, eggs, waffles, bacon - Yum.
I subtracted a star because one night we had a baby next door who screamed at the top of his or her lungs (which appeared super-humanly powerful) for what seemed like most of the night. We realized that , as on a plane, babies have to be somewhere and while we hardly slept a wink we were pretty pragmatic about the situation at the time. But then we discovered that the hotel was not at all full that night (meaing the family could have been isolated from other guests) and resentment set in not least because we were told that a) a hotel policy involving inquiry as to whether guests have children with them is discriminatory and b) if the family wanted a kingsize bed (making them certain candidates as our next-door neighbours) and they were refused such an arrangement that too was discriminatory. I must say we didn't quite get that. We felt that we were discriminated against by being presumably the only people in the hotel apart from the poor baby's parents (hopefully!) who didn't get a wink of sleep. We felt we were discriminated against by NOT being ofered an alternative sleeping arrangement for ourselves that night. We would have chosen a quiet night (albeit in twin beds which were certainly available) above anything. The $50 discount we were given to acknowledge our inconvenience went someway towards diluting our chagrin but unfortunately did not have the same effect on my sleep-deprived migraine which hung around for days afterwards.
Tip: Especially if you are a performer with the orchestra or if you are an academic requiring a reasonable night's sleep, make enquiries as to who your neighbours are (because you won't be told) to ensure that you are in a state to function appropriately the day.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank scubafan09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Glidden House

Property: Glidden House
Address: 1901 Ford Dr, Cleveland, OH 44106-3923
Phone Number:
Region: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Cleveland
#5 Romantic Hotel in Cleveland
#6 Family Hotel in Cleveland
Price range (per night): ₹ 11,329 - ₹ 15,578
Hotel Class:3.5 star — Glidden House 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Glidden House Hotel in Cleveland Ohio is a stunning and beautiful historical mansion built in 1910; The Glidden House is a full-service boutique hotel conveniently located on the campus of Case Western Reserve University. Glidden House offers guests a rare mix, an opportunity to indulge in both historical luxury and modern convenience with easy access to all that Cleveland, Ohio has to offer. The friendly and experienced staff strives daily to make your stay memorable and comfortable; it's much like staying with friends! ... more   less 
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Also Known As:
Glidden House Hotel Cleveland
Glidden Hotel Cleveland
Glidden House Cleveland, Ohio

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