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“Food like warm”

Red Robin Gourmet Burgers
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Ranked #15 of 152 Restaurants in Beavercreek
Cuisines: American
Restaurant details
Reviewed 14 September 2024 via mobile

Rather disappointing experience. The burgers were warm and the fries were not much better. Tbe bacon cheese fondue had the cooling film on the top. Things would have tasted much better if they were hot. Looked like the food was under a warming lamp for awhile. Service was average. On the plus side, one burger was free.

Date of visit: September 2024
Thank ghtester57
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (139)
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1 - 5 of 139 reviews

Reviewed 8 December 2023 via mobile

Absolute worst experience I’ve ever had at a Red Robin. Started with a ten minute wait to be seated in an empty restaurant. Next, everything we tried to order was unavailable. Appetizer never arrived. Food orders completely wrong in addition to taking forever and not coming out at the same time. Manager had nothing but excuses.

Date of visit: December 2023
Thank AKbound2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 December 2023

I visited the store on Fairfield Rd in Beavercreek, OH. The hostess met me at the door and led me to a table that had not been bussed, even though the place qas almost empty. She bussed the table and, as I sat down, she said she would be back to wipe down the table. That was the last I saw of her and the table was never cleaned. A man who was behind the bar came to the table and took my order -- the cheeseburger with steak fries, cooked medium. The food arrived in fair time -- just a little longer than I expectd for a place that was not busy -- but not inordinately. When I bit in to my sandwich, it was nearly raw inside, just one step above rare. The steak fries were lukewarm.

I noticed there were no napkins or flatware. I motioned to hte man behind th bar who had taken my order but, even though he looked direectly at me, he just kept going about his business. After about 90 seconds, I got up and went to the server's station. The man came up to me and asked what I wanted and I asked him for a setup. He said he was going to come over to the table but I had gotten up. I returned to the table and he brought a stack of paper napkins and a single fork wrapped in a paper napkin -- no knife to cut my sandwich.

At no time did anyone check on me or ask how my food was. I would describe the server's demeanor as "bored." I cn cook at home almost anything I can get at a restaurant, so service is important to me and this place failed. The food was not done well and not hot and the service was below par. I am not tempted to visit there again.

Date of visit: December 2023
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Thank Philip G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 November 2023

Regarding the Beavercreek OH Red Robin: I expected the smoke and pepper burger to be full of flavor, but instead it was pretty blah. Loved the hot endless sweet potato fries. The Mountain High Mudd Pie that we split for dessert was fantastic. However, the bathrooms were a disaster. I went to the men's room before we ate. The trash cans were overflowing, the deodorizer was broken and partially hanging on the wall, and the floor was dirty. I told the staff and assumed that they would check on it. After the meal my wife went to the women's restroom. A similar disappointing experience. Dirty floor and toilets. Yuck. Not a pleasant way to celebrate our birthdays.

Date of visit: November 2023
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Thank vanh415
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 November 2023

Cold food, bland and soggy. They were out of several ingredients. I would give zero stars if that was an option. Terrible

Date of visit: November 2023
    • Value
    • Atmosphere
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    • Food
Thank Dawn P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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