We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Utilitarian” 3 of 5 bubbles
Review of Hampton Inn & Suites Cleveland-Beachwood

Best prices for -
Enter dates for best prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hampton Inn & Suites Cleveland-Beachwood
Ranked #2 of 15 Hotels in Beachwood
Certificate of Excellence
Chicago, Illinois
Level Contributor
857 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 316 helpful votes
“Utilitarian”
3 of 5 bubbles Reviewed 2 March 2012

Rooms adequate size, but very small bathroom. Free parking and free wifi. Limited number of luggage trolleys in lobby for bags. No hotel people available to help with bags. Only one luggage rack in room. Cannot open windows in room. Quality and number of towels skimpy. No water bottles. Breakfast food below average. Lobby under construction.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MarshBruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akoby8, Manager at Hampton Inn & Suites Cleveland-Beachwood, responded to this review, 8 March 2012
Thank you for your wonderful comments! We strive to satisfy every guest every time! Our entire staff works so hard every day to make each guests stay memorable. I apologize for some of your experiences during your stay at our hotel. We do put cold waters out at the front desk in the morning during the week; however, we did take them away for a couple days due to our renovations. There was just too much dust to keep them out during that time. We do not have windows that open in our hotel for safety reasons. I really hope your travels bring you to Beachwood again, and you can see our newly renovated lobby! We strive to be the #1 hotel in Beachwood and its comments like yours that help us on that journey. Thank you for staying with us. Here at Hampton Inn & Suites Beachwood "We Love Having You Here!"
All the best,
Abbey Abramowicz
Assistant General Manager
Hampton Inn and Suites Cleveland/Beachwood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

604 reviews from our community

Traveller rating
    367
    179
    32
    15
    11
See reviews for
258
116
30
139
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 January 2012

We wanted a nice anniversary break and were amazed at how friendly and accommodating the staff was to us. The rooms were very nice and clean and they served a great complimentary breakfast. The beds, lobby, pool and workout rooms were much nicer than what we expected from a 3 Star hotel. Don't waste your time and money looking for a great deal near the Beachwood Mall because this is it! I never wrote a review before but felt it was the least I could do for them.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Josiah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akoby8, Manager at Hampton Inn & Suites Cleveland-Beachwood, responded to this review, 3 February 2012
Thank you for your wonderful comments! We strive to satisfy every guest every time! Our entire staff works so hard every day to make each guests stay memorable, and it is great to see it is appreciated by our guests. I am so glad you enjoyed our “hot on the house” breakfast! I hope we were able to be your home away from home for your anniversary! I really hope your travels bring you to Beachwood again. We strive to be the #1 hotel in Beachwood and its comments like yours that help us on that journey. Thank you for staying with us. Here at Hampton Inn & Suites Beachwood "We Love Having You Here!"
All the best,
Abbey Abramowicz
Assistant General Manager
Hampton Inn and Suites Cleveland/Beachwood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michigan
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 7 January 2012

I stayed at this hotel a couple of weeks ago with some family members for a weekend family celebration. The hotel is tucked away down a road with lots of other hotels and a couple of restaurants. The staff were very friendly at check in and they even give you a freshly-baked cookie...a nice little bonus.

The room itself was absolutely beautiful. Since we were three people in the room, we had two queen beds that were extremely comfortable. The bed linens were very clean and the duvet was fluffy and plush. The room also had a couch, nice clean bathroom with shower and a microwave, small fridge and coffee/tea maker.

The other really great thing was the coffee/tea/hot chocolate that they offered downstairs 24 hours a day...something that was very comforting as we were coming into the hotel from the outside snowy weather.

The breakfast was delicious with hot waffles, eggs, sausage, assorted cereals and fresh fruit. It was very well-managed and organized, with extremely attentive staff.

All in all, this hotel is clean and beautiful, with amazing service. I would definitely stay here again when visiting Cleveland.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WriterChickMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akoby8, Manager at Hampton Inn & Suites Cleveland-Beachwood, responded to this review, 11 January 2012
Thank you for your comments! We strive to satisfy every guest every time! Our entire staff works so hard every day to make each guests stay memorable, and it is great to see it is appreciated by our guests. I am so glad you enjoyed our “hot on the house” breakfast! Our coffee bar is up 24 hours day for your convenience! I really hope your travels bring you to Beachwood again. We strive to be the #1 hotel in Beachwood and its comments like yours that help us on that journey. Thank you for staying with us. Here at Hampton Inn & Suites Beachwood "We Love Having You Here!"
All the best,
Abbey Abramowicz
Assistant General Manager
Hampton Inn and Suites Cleveland/Beachwood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worthington, Ohio
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

We have relatives in the Cleveland area and normally stay further northeast. We chose this Hampton instead because of the price (surprising since we stayed on New Year's Eve). It was the right decision. This is one of the top hotels we have stayed at. Every staff member that we talked with was very friendly and cared about the job they were performing. They paid attention to even small details. The breakfast was one of the best we have seen with a great selection. The room was clean and very comfortable. We will definitely look to staying here again.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank obx4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akoby8, Manager at Hampton Inn & Suites Cleveland-Beachwood, responded to this review, 11 January 2012
Thank you for your comments! We strive to satisfy every guest every time! Our entire staff works so hard every day to make each guests stay memorable, and it is great to see it is appreciated by our guests. I am so glad you enjoyed our “hot on the house” breakfast! I really hope your travels bring you to Beachwood again. We strive to be the #1 hotel in Beachwood and its comments like yours that help us on that journey. Thank you for staying with us. Here at Hampton Inn & Suites Beachwood "We Love Having You Here!"
All the best,
Abbey Abramowicz
Assistant General Manager
Hampton Inn and Suites Cleveland/Beachwood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, IL
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 4 January 2012

We live in Chicago, but have grandchildren in the Cleveland area, so often make the drive. Usually we just use Priceline to grab whatever is available in Beachwood. But this time I saw that the Hampton Inn was advertising a December special that brought it down practically to Priceline range. Since it included a free full breakfast and free wifi, and I could specifically reserve an accessible room, I went ahead and reserved at the Hampton Inn.

What a pleasure. Free cookies on check-in. A huge wonderful accessible room, just steps from the elevator and with parking very close to the elevator lobby at ground level. Decent wifi, excellent breakfast in the spacious lobby with a ton of choices (and available till 10--better than some other places). The pool was your standard smaller hotel size, but it had lots of natural light and there was a good assortment of exercise machines in the fitness room. Everything was clean and well-maintained. I used the business center to print out treasure hunt clues for the grandchildren. Very easy to print from my room and pick it up in the business center and again, no charge.

Best of all was the great staff. Everyone had a smile and a friendly greeting, always checking to see if they could do anything for my husband (who uses a walker). As we were leaving, the maintenance supervisor even came out and offered to scrap the snow off our car!

I don't usually bother to review chain hotels, since they're usually pretty predictable. But this one was so good it deserves some special notice. Highly recommended.

Room Tip: We were in an accessible king on the 3rd floor. It wouldn't work if you needed a wheel-in showe...
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank yooperann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akoby8, Manager at Hampton Inn & Suites Cleveland-Beachwood, responded to this review, 11 January 2012
All I can say is WOW!!! Thank you so much for taking the time to review our hotel!! We strive to be the #1 hotel in the area, and your comments definitely help us on our way! Our entire staff works so hard to make sure our hotel is perfect for our guests. It is always great to read great comments from our guests to let our staff know what a great job they are doing. Thank you again for taking the time to review us, and for staying at our hotel. I hope to see you back at our hotel soon! As always, “We Love Having You Here!”
All the best,
Abbey Abramowicz
Assistant General Manager
Hampton Inn and Suites Cleveland/Beachwood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Beachwood hotels
1.3 km away
Homewood Suites Cleveland-Beachwood
0.8 km away
Aloft Beachwood
Aloft Beachwood
#3 of 15 in Beachwood
4.0 of 5 bubbles 223 reviews
0.3 km away
Embassy Suites by Hilton Cleveland - Beachwood
Show Prices
Show Prices
Show Prices
1.0 km away
Hotel Indigo Cleveland-Beachwood
0.2 km away
Fairfield Inn & Suites Cleveland Beachwood
0.5 km away
DoubleTree Cleveland East/Beachwood
Show Prices
Show Prices
Show Prices

Been to Hampton Inn & Suites Cleveland-Beachwood? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Cleveland-Beachwood

Property: Hampton Inn & Suites Cleveland-Beachwood
Address: 3840 Orange Place, Beachwood, OH 44122
Phone Number:
Region: United States > Ohio > Beachwood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Beachwood
#1 Business Hotel in Beachwood
#1 Best Value Hotel in Beachwood
#2 Family Hotel in Beachwood
Price range (per night): ₹ 6,992 - ₹ 10,830
Hotel Class:2.5 star — Hampton Inn & Suites Cleveland-Beachwood 2.5*
Number of rooms: 139
Official Description (provided by the hotel):
The Hampton Inn & Suites Cleveland-Beachwood is conveniently located just 12 miles from downtown Cleveland in the suburb of Beachwood. Our hotel has 139 guestrooms and suites, accessible rooms, pool and whirlpool to accommodate all of your traveling needs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hilton Hotels and Booking.com so you can book your Hampton Inn & Suites Cleveland-Beachwood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Cleveland-Beachwood Hotel Beachwood
Hampton Inn And Suites Cleveland-Beachwood
Hampton Inn Beachwood
Beachwood Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing