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“A fantastic spacious well kept property, a place...”
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Very good
13 reviews
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Overview
Cottage -
4 Bedrooms, 3 Bathrooms, Sleeps 8
Towcester, Northamptonshire, England

Reviews from our community

Very good - based on 13 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Moira P
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“mean spirited lack of hospitality, dangerous ceilings very hazardous, distinct lack of basic supplies”
Reviewed 9 February 2015 for a stay in January 2015
4
people found this review helpful

mean spirited distinct unwelcoming lack of hospitality - so obviously only run as a business for their benefit & not to benefit the paying guest. Minimalistic to the extreme - no warmth or welcoming atmosphere. Not a single small bar of soap in entire area - toilets/sinks. Hand towels only expected to bath with & of the cheapest, thinest scratchiest material - poundland's cheapest! Not a single hangar to hang ur clothes on, no hooks to hang on, very little drawer or space to put ur clothing in main rooms, insufficient chairs for number stated accomodated for. No mixing bowls or oven/serving dishes in kitchen, 2 dishwasher tablets only for entire weekend & request for more ignored! Totally inadequate toilet roll supply on arrival. No local information of nearby walks etc & on asking owners obviously just wanted us off their property so sent us off to an area without providing any detail on local parking etc. Ceilings upstairs are extremely hazardous - I cannot believe that they were allowed planning permission to rent out this to the public with such an obvious hazard. Extremely low beams, unpadded & with no hazard warnings. Travelodge provides the same standard - no attention to detail for any comfort or welcoming.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
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Service
Liked best: if shown a bit more welcoming hospitality would have made for a better visit
Liked least: meanness of spirit lack of hospitality & extremely minimalistic supplies + Dangerous ceiling
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Apr 2015
So sorry that you were disappointed by your stay in Toad Hall, but as we never met, I am a surprised by your comments. Kind regards. Victoria Taylor
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burpengar...
Brisbane, Australia
Level 4 Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Lovely cottage, hospitality left something to be desired”
Reviewed 9 February 2015 for a stay in January 2015
1
person found this review helpful

A good property, well located, immaculately clean, lovely bedding. I do defy any guest not to garrotte themselves on the forehead-high beams upstairs....

However....having stayed in self-catering properties on many an occasion, I know the difference between a clinical commercial let and one where hospitality is a motivating factor. There was a meanness in the hosts' approach that was reflected in the quality of our experience. Not a single bar of soap, a serious understocking of toilet rolls, 2 dishwasher tablets, and a very under-resourced kitchen. If you're happy to spend a weekend eating pizza, you're fine. If you're wanting - as we were - to cook a decent meal, it is not. One small frying pan with a loose handle, in a cottage that is let for 8 people. Etc.

On politely raising some of these issues with the hosts, we were met with the response, 'none has ever 'complained' before.' I didn't appreciate this response, although most of the issues were addressed.

This was a very special family occasion, as we had informed the host, and it was marred by this lack of generosity. Interrupt a family celebration with a trip to a supermarket to buy soap and dishwasher tablets....? For the sake of a fiver and a little more thoughtful investment in the needs of guests , this could all have been avoided.

Would I stay here again? Probably not. I'd rather go somewhere less slick where I am assured of a warm welcome.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracyhus
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A fantastic spacious well kept property, a place to spend time with family or friends”
Reviewed 4 January 2015 for a stay in December 2014
2
people found this review helpful

We had an excellant time here over new year with 4 adults and 4 teenages (19,17,16 &15) Great location and fantastic facilities. Plenty of space for all of us and all equipment of high standard. Any problems were quickly addressed and resolved by Kevin. Would recommend and definatley stay again.

Value Rooms
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Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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