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“Ssooo slow”
Review of Rice Bowl

Rice Bowl
Ranked #27 of 75 Restaurants in Belper
Certificate of Excellence
Price range: US$ 11 - US$ 27
Description: Authentic oriental food WITHOUT MSG. Come and taste the different. Simply different..
Restaurant details
Description: Authentic oriental food WITHOUT MSG. Come and taste the different. Simply different..
Reviewed 4 weeks ago via mobile

We have used The Rice Bowl twice now. The range of takeaway dishes is amazing which is what attracted us to try them but doubt we'll try again. Both times the food has taken just over 2 1/2 hours to come. The first time was Christmas Eve which was understandable but last night was just as bad. My husband even tried to call in on his way home from work to order and wait for the food but was told even doing it that way he'd have to order then go back after 1 1/2 hours!! There is a time tracker on their website that tells you how your order is processing but it is a waste of time as both times the countdown has finished way before the food actually came!

Date of visit: January 2021
2  Thank MaidMarian6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 153 reviews

Reviewed 4 weeks ago

This Chinese restaurant/ takeaway in belper for a long time , we go to the restaurant and take away regularly, since the lockdown, we only order takeaway but notice the quality keep dropping, food greasy , salty and sent wrong dishes.

Not sure have they change the chef or what but no more again for us anymore

Date of visit: December 2020
Thank nob502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2020

We called to place an order,at 17:37, checked they could deliver to us, they said they could however not until 19:15, I placed an order which was around £45, they then charged me a delivery fee making it £49. We waited and waited 19:15 came and went, I called to enquire where our delivery was at 19:37, the receptionist stated they had fallen behind in the orders...bearing in mind there isn't a restaurant during these times and its only delivery or takeaway,she said the driver had left 5 minutes ago give it another 15 minutes, no offer of a refund or apology, order eventually came at 20:10 nearly an hour late, still no apology, a very disappointing meal, very expensive, noodles not noodles but chopped up bits, no cashews in the chicken and cashews. Wont be using again, a very disappointing family experience.

Date of visit: December 2020
Thank HNJ01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2020

Been using for a few years. On second phone call after 2 hours to enquire when will be delivered told to use another Chinese. Not a problem. Ridiculous customer service

Date of visit: November 2020
1  Thank Z2863VNandrewb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2020 via mobile

5/5 top food. Had a takeaway from here last night, perfectly cooked, ready in 20 mins, def recommend.

Date of visit: October 2020
Thank 513clarec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Belper, Derbyshire
 

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