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“Great food, mixed service”
Review of Fego, Beaconsfield

Fego, Beaconsfield
Ranked #39 of 65 Restaurants in Beaconsfield
Restaurant details
Reviewed 6 April 2018 via mobile

Have enjoyed 2 breakfasts and one evening meal at Fego. The food is unquestionably good. The food is freshly cooked and delivered piping hot.

I asked for a change to the ingredients of one dish and it was not a problem. Probably one of the best meals that I have had for a while.

It’s busy - a good sign. However, regardless of breakfast or dinner, the service is slow. The staff don’t seem to work the floor area well. You often see them chatting to each other or avoiding eye contact with customers. It needs a better front of house manager to teach customer service and awareness. The kitchen is fantastic.

Thank familytravellers9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sona U, General Manager at Fego, Beaconsfield, responded to this reviewResponded 6 April 2018

Dear guest

Thank you for taking time to review your last experience at Fego.

We appreciate your honest feedback and hope you stay loyal to us as we are working on above mentioned issues.

Hope to see you soon again

Kind regards

Sona

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (68)
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31 - 35 of 68 reviews

Reviewed 5 April 2018 via mobile

Most of the staff were willing to help and were very accommodating just a couple weren’t when we first walked in. Food was delicious and was served promptly.
We walked in and saw a ‘wait to be seated sign’ ...so we did. While waiting a waitress came over with a high chair, asked us to move as we were in her way then walked off again! We were completely ignored! After waiting a little while longer we decided to leave as no one had acknowledged that we where there. After not finding anywhere else in beaconsfield to have a quick lunch we went back and after a while we were seated!
We wanted to eat here as we’d found something we both wanted on the outside menu but it then wasn’t on the lunch menu we were given. When we enquired with another waitress she was very happy and willing to help. Showed us the dinner menu where we found what we had seen outside. She willingly went to the chef to ask if it was possible for us to order and it was! When food arrived it was beautifully served and really tasty!

It Might have been because we visited in the easter break so they where a little busy but would have been nice to be acknowledged, even if we couldn’t be seated straight away

1  Thank Lisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sona U, General Manager at Fego, Beaconsfield, responded to this reviewResponded 5 April 2018

Dear Lisa

Many thanks for taking your time to review your last visit at our new Fego at Beaconsfield.

I am very pleased you enjoyed our food and managed to find what were your taste buds asking for !

On the other hand I am very sorry to hear you have not bee greeted as you walked in, it is not our standard to ignore our guests therefore my apologies on this note and I hope you will not give up on us and will keep supporting us in future.

With continuous training we hope to improve as we move forward . We are very passionate about hospitality and every customer feedback is playing very important role in our training and development.

Thank you very much again and hope to see you soon again.

Regards


Sona

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Reviewed 4 April 2018 via mobile

Went here on Easter Sunday for breakfast. Was pretty busy but got a good table, great service and food was delicious.
It's becoming a regular haunt!

Thank nicole f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sona U, General Manager at Fego, Beaconsfield, responded to this reviewResponded 5 April 2018

Dear Nicole.

Many thanks for your lovely feedback. Great to hear you enjoyed your breakfast during Easter break.

Hope to see you soon again.

Regards

Sona

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Was really busy but seated quickly , friendly service , good size table with plenty of room . Food served on hot plates , was delicious and was reasonably sized and priced . Really good atmosphere and vibe to this place . Would definitely recommend and plan to revisit .

Thank Lkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sona U, General Manager at Fego, Beaconsfield, responded to this reviewResponded 5 April 2018

Dear guest,

Thank you for taking time to review your last experience at our new Fego at Beaconsfield.

We are so pleased you had wonderful time and planning to revisit again!

We are all looking forward to welcome you back again.

Kind regards

Sona

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Reviewed 2 April 2018

Visited bank holiday Monday, very busy had to wait a short time it was worth it. We had 4 different meals, all look good, sizes were plentiful, everybody enjoyed the meals.

    • Value
    • Service
    • Food
Thank Vassmal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sona U, General Manager at Fego, Beaconsfield, responded to this reviewResponded 5 April 2018

Dear guest.

Thank you for taking time to review your last experience with us.

I am so pleased you and your company enjoyed meals and experience.

Hoping to see you back at Fego very soon again.

Kind regards

Sona

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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