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“Visited the Spa + did many extracurricular activities!” 5 of 5 bubbles
Review of Grand Sirenis Riviera Maya Resort & Spa

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Grand Sirenis Riviera Maya Resort & Spa
Ranked #12 of 23 Hotels in Akumal
Toronto
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Visited the Spa + did many extracurricular activities!”
5 of 5 bubbles Reviewed 24 April 2012

We went on our honeymoon to the Grand Sirenis. It was an excellent trip and I would recommend this hotel to anyone/everyone. The staff at all parts of the hotel are excellent and I have only fond memories of our trip. We loved the lazy river, the pools and the snorkelling at the beach. We had an especially excellent time doing yoga & spa treatment with Paloma. I must also commend Daniel for the great service at the spa.(SPA IS GREAT!) Blanca was great too, she made reservations for a la cartes for the week. THANK YOU GRAND SIRENIS, bring us back=) gordo

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank A the Gordo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10,685 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2,612)
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English first
Edmonton, AB
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 24 April 2012

We just returned from a 10 day stay April 11-21, 2012 at Grand Sirenis which was our second visit. Once again, we have nothing but the highest of praises for the resort and the staff. We ate at the buffet and dined at a majority of the restauraunts which were all excellent. Never had a bad or mediocre meal! Staff were friendly, courteous and very willing to be of assistance.
Pamela (concierge) is extremely personable - a real joy to be around and we definitely call her 'friend'! She went above and beyond to make our stay a wonderful one! Thank you Pamela. Her assistant Daniela was a pleasure to deal with - always happy and very accommodating. Special recognition goes to Didi (bar), Orlando (spa), and of course, Humberto who makes everyone feel like family! Housekeeping staff are to be commended for their attention to detail and the incredible towel 'creatures' that were painstakingly made and placed in our room daily! Overall, a great resort....and..we're going back!

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Teewa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norway
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

Stayed 2 weeks at the hotel. Good food, nice rooms and ok service. Would recommend this hotel. Child-friendly, but the beach is rocky so use beach sandals. Good drinks at the pool bar. Recommend a la carte, especially steak. Please note staff in blue pants and yellow shirts, they are trying to sell timeshares. But they respected a no thank you.
We will come back here.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank kjetil66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thorsby AB Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 20 April 2012

Just got back from two weeks in the rivera mayan, spent one week at the Barcelo Colonial which was hell ( REVEIWS UNDER HOTEL) and one week at the Grand Sirenis which was wonderful.The service that all the Hotel Staff showed from the front desk, Bell hops, Waiters,Bar tenders was by far the best I have seen in my 20 years of travel. The evening shows were very good and the food was excellant, Special Thanks to the activity staff Oscar and Jonny and the rest of the crew,and also Jesus in the towel end

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank gary m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 19 April 2012

Great Pools. Fun Lazy River. Staff if very nice. Always managed to get a chair (sometimes by tipping staff to go grab one from some magic depot)

Room are a good size. Design of hallways does make for some noise getting into room but its not that bad.

Beach is great. Nice snokeling off beach.

Kids club staff are very nice and do a great job


Shows at night are pretty decent.

Food is good. Nothing special but good.

Day trips are very expensive. We dont regret taking a few but is does cost ALOT!

Property is large...only real negative is walking a lot to get where you want to go. Forget somthing in room and it's a looong way back. Seems to be the trend to make properties larger and larger.

Had a great week and would tell friends to go.

Room Tip: I would take a higher floor next time to maybe get away from the hallway niose on main level. Main l...
See more room tips
  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank james g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Property: Grand Sirenis Riviera Maya Resort & Spa
Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Akumal
#10 Top resorts Hotel in Akumal
#10 Spa Hotel in Akumal
#10 Luxury Hotel in Akumal
#10 On the Beach Hotel in Akumal
#10 Romantic Hotel in Akumal
Price range (per night): ₹ 13,889 - ₹ 40,123
Hotel Class:5 star — Grand Sirenis Riviera Maya Resort & Spa 5*
Number of rooms: 948
Official Description (provided by the hotel):
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 
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Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico

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