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6 - 11 of 66 reviews
Reviewed 14 February 2017 via mobile

I've been staying at the hotel many times and the service, the quality, and the delicious food are all consistent.
I recommend this place with my hand on my heart!
The restaurant is chic yet not too much so that one can dress up for a special occasion or go there dressed casual or for a business dinner.
The only downside is that the breakfast is startong a bit late on the weekend which is unfair to miss if one (like me) had to take an early flight. They might consider changing the schedule for the business people traveling as well as the regular clients.
My room was very nice and clean.
The staff is very courteous.
Bravo! I will be back.

Stayed: December 2016, travelled solo
1  Thank Mariebrocoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc-Antoine T, Admin at L'Escale Hotel Suites, responded to this reviewResponded 16 February 2017

We are Very happy to have been able to satisfy you during your stay. Thank you for having taken the time to post your comments about us on Trip Advisor. We look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2016 via mobile

Good hotel choice. Room was very clean, the bed comfortable, quiet, good amenities, excellent wi-fi. Check-in and check-out was efficient. Continental breakfast included was OK. Price was reasonable. Some outside renovation were going on but had no impact on our stay.

Stayed: October 2016, travelled on business
1  Thank Bk27509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc-Antoine T, Admin at L'Escale Hotel Suites, responded to this reviewResponded 20 October 2016

Thanks a lot for reviewing us on Trip Advisor! Indeed, the exterior of the Hotel is having quite a face lift :) Thanks for staying with us and hope to see you soon again!

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Reviewed 22 August 2016

This Hotel was by far the nicest hotel we stayed in on our trip across Canada. The rooms were large and very neat and tidy. the bed was super comfortable. Missed breakfast so cannot comment on it. We Would stay here again and recommend the property to anyone planning a stay in Val-d'Or

  • Stayed: July 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc-Antoine T, Admin at L'Escale Hotel Suites, responded to this reviewResponded 24 August 2016

Wow! Thanks so much for the great review, we are very happy to have been of service on your trip across our beautiful country! Make sure that I will share your comment with our team. Once again thank you for taking the time to comment on Trip Advisor. We hope to see you again in the future.

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Reviewed 15 July 2016

Chose this hotel mainly because they are dog friendly for a quick stop on a road trip and was pleasantly surprised at how nice the room was. Clean and up to date and a really comfortable bed. Very friendly and helpful staff. Free continental breakfast with good coffee, fresh bagels and a number of other items not always found in free hotel breakfasts. Would stay here again any time.

  • Stayed: July 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc-Antoine T, Admin at L'Escale Hotel Suites, responded to this reviewResponded 18 July 2016

Thanks so much for taking the time to review us on Trip Advisor! We look forward to welcoming you again on your next stop to Val-d'Or.

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Reviewed 14 July 2016 via mobile

The room was great, large, clean. And I loved the fact that we had two doors - one directly to outside and one inside to reach the restaurant and bar! Don't let yourself be fooled by the bad reception staff... not impressed, not friendly, not helpful, hence very good and not excellent

Stayed: July 2016, travelled as a couple
Thank sameault272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc-Antoine T, Admin at L'Escale Hotel Suites, responded to this reviewResponded 15 July 2016

Thank you for commenting on us on Trip Advisor! These comments are very important to our team. We are very sorry to hear about your disappointment over our reception staff during your stay. If you would feel like telling us directly about this, please contact me directly ; Just ask for Marc-Antoine when calling. Be assured that your comment is taken seriously and that we will do our best to rectify the situation.

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