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3 - 8 of 152 reviews
Reviewed 9 August 2017 via mobile

Rooms right on the ocean. Clean with coffee in room. Restaurant was great and staff all around was fantastic. Parking is easy. Make sure to kayak when in the area. Would love to stay again. Could read for days on the porch.

Stayed: August 2017, travelled with family
Thank PJ F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TommyBernier1, Public Relations Manager at Riotel Bonaventure, responded to this reviewResponded 9 August 2017

First, we thank you very much for your perfect review on TripAdvisor. We are truly happy to read that you fully enjoyed your stay with us. It is true that our hotel is perfectly located right next to the beach and with a beautiful view on the Rocher Percé and the Bonaventure Island. It is nice to see that you could enjoy the water activities and the hotel amenities. Let us assure you that your comments will be transferred to our team! Once again, we thank you and it would be a pleasure to welcome you again soon! Best regards, Marie-Pier R.D.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2017 via mobile

Very good sea view .
The rooms are clean
staff are very friendly and helpful always smiling .
The food is great we loved the sea food and dessert. Hotel is close to most attractions. Staff will guide you during your journey

Stayed: July 2017, travelled as a couple
Thank Stay261958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TommyBernier1, Responsable des relations publiques at Riotel Bonaventure, responded to this reviewResponded 21 July 2017

Thank you for taking the moment to review our hotel on Tripadvisor, it is a real pleasure to know that you had an amazing time staying with us. We are glad to read your good words regarding our employees, rooms and view! We are pleased to know that you appreciated our great location and that it contributed to offer you a fantastic stay in our beautiful region. Thank you and hoping to see you back again soon, Marion T.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2016

The hotel looks quaint by the waterside and has good parking right outside. Check-in was efficient and I was offered a dinner voucher at a reduced price if I took it at check-in. Not quite so good after that as I had to carry my heavy case up stairs to the room. Room was average with a good shower, a little dated though. I had a room overlooking the road, but there are also rooms overlooking the water. Dinner was a bit of disappointment, especially as I paid extra for the local prawn cocktail that was small and not different to any other prawn cocktail.
You can sit outside with a beer, but you have to buy inside and take it outside yourself.
Overall it was an average experience.

  • Stayed: August 2016, travelled solo
    • Value
    • Location
    • Service
Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riotel, Adjointe Ventes et Marketing at Riotel Bonaventure, responded to this reviewResponded 14 October 2016

Dear RogersTravels,

Thank you for taking the time to give us your impressions about our hotel. We are sorry to hear that your stay didn't reach your expectations and we will definitely take your comments to our staff so they can make the necessary improvements. Your satisfaction is our priority and we thank you again to give us comments that will help us reach it. We are glad that you enjoyed some elements of your stay nevertheless.

We hope we can welcome you again with us,
Best regards

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Reviewed 17 September 2016

Our expectations for this hotel were not met. Yes, it is located right at waters edge and the view is nice but the room (or room) was rather small and the furniture was in need of replacing. The beds were very comfortable. The walkway in front of our room and the one in the rear are so old that we were concerned about their safety. Same with the wooden stairs leading up to the second floor. On the plus side, the front desk staff were very pleasant and the restaurant very nice. With some serious renovations this could be a first class hotel.

  • Stayed: September 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Bob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riotel, Adjointe Ventes et Marketing at Riotel Bonaventure, responded to this reviewResponded 3 October 2016

Dear Bob D,

First of all, thank you for taking the time to write this review about your experience in Riotel Bonaventure. We are sorry that your stay didn’t reach your expectations since we have our customers’ satisfaction at heart. We guarantee you that we would never put your safety at risk, even its some aspects are not modern they are not dangerous for our guests. Since Riôtel Group is always investing in its infrastructures, we will take your comments in consideration for our next improvements.

Thank you for choosing Riotel Group and we hope we can welcome you again in the future.

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Reviewed 9 June 2016 via mobile

We were lucky to get a fantastic rate at this place. From afar it looks rather eye catching with its turrets and location right on the water; however as you get close up you see it's like an old motel.

The place was clean and the staff extremely nice and friendly.

We checked the room before we decided to stay. The decor and fixtures and fittings were all old/dated and I agree with another reviewer that more outlets would be useful. The windows were old and a bit crusty too....but it had a nice feel right on the water.

We had a nice stay and I have no complaints but I don't think I would have stayed here or been satisfied if I paid regular price.

Stayed: June 2016, travelled with family
Thank blueskydreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riotel, Adjointe Ventes et Marketing at Riotel Bonaventure, responded to this reviewResponded 3 October 2016

Dear blueskydreamer,

First of all, thank you for taking the time to give us your comments about your stay a tour hotel. We are sorry to read that it didn’t quite reach your expectations. Since our customers’ satisfaction is our priority we will definitely take in consideration your comments for the next improvements we will make in Riôtel Bonaventure. We are glad that you appreciated the rate we gave you and the service.

Thank you for choosing Riôtel Group for your stay in Gaspesie, hoping we can welcome you again very soon!

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