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“A wonderful stay here”

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Residences at Sun Peaks Grand
Certificate of Excellence
Reviewed 13 March 2017

The residences are very comfortable. I had a one-bedroom unit with kitchen, laundry and separate bedroom. TV in both lounge and bedroom, all appliances in the kitchen although the utensils are basic, large oven and microwave, coffee making etc. The room service is amazing and there were fresh sheets and towels every day. One can get lost trying to walk through to the Sun Peaks Grant hotel which has a bar and restaurant. I ate here a couple of times and was really satisfied with the service and food. Alcohol is very expensive. There is heated pools, hot tubs, saunas etc. in the hotel and the residences have the use of these (access by the maze of hallways) but I found them too far from the accommodation to use.

Room Tip: The wifi is really poor and frustrating. Not what one would expect in a place of this quality.
  • Stayed: February 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank jill503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam S, Manager at Residences at Sun Peaks Grand, responded to this reviewResponded 29 May 2017

Hello Jill,

Thank you for leaving us a wonderful review.

We truly appreciate your time.

Sam Sarin
Director Operations
Sun Peaks Grand Hotel & Conference Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (89)
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2 - 6 of 89 reviews

Reviewed 11 March 2017 via mobile

Second time we have stayed here during a ski trip. Lovely one bedroom suite includes full kitchen, a balcony and washer and dryer. Pet friendly for an additional fee. Liquor store, restaurants and market all within a block walking. Lifts about two blocks - can ski through village to them to start the day. Main hotel has the outdoor pool. Outdoor hot tubs also available at The Residences. Finding bed a little soft, and no check in at this building - need to go to main hotel - hence the 4 and not a 5.

Stayed: March 2017, travelled as a couple
Thank GlendaNCC-1701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam S, Manager at Residences at Sun Peaks Grand, responded to this reviewResponded 29 May 2017

Hello Glenda,

Thank you for leaving us a wonderful review.

We look forward to welcoming you back and truly appreciate your time.

Sam Sarin
Director Operations
Sun Peaks Grand Hotel & Conference Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2017

Stayed in a 2 bedroom residence, which was really quite nice. Had a full kitchen including microwave and space to entertain. Two things to be aware of, some rooms can be noisy due to air-conditioning conduits rattling, the other is the internet. Found it to be a little hit and miss depending on where you are standing at the time, also it is open not secured. Staff where quite friendly and helpful, and having two bars makes it easy to get some apres in. Close to lifts and there are two ski lockers (one at each end of the building) making it easier to get skis out and back.

  • Stayed: February 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam S, Manager at Residences at Sun Peaks Grand, responded to this reviewResponded 29 May 2017

Hello Andrew,

Thank you for your leaving us a review.

Please note that our hotel Wi-Fi has now been upgraded with TELUS to provide state of the art connectivity and I am proud to state that all such issues are a thing of the past. We now have an up to 60 Giga-byte connectivity into the hotel.

We hope to welcome you again so you can use the Wi-Fi yourself!

Sam Sarin
Director Operations
Sun Peaks Grand Hotel & Conference Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2017 via mobile

Our family of five had a great stay at the Residences at Sun Peaks Grand. Specious modern suites, comfortable beds, great housekeeping, kitchen and eating area; who could ask for more. The hotel is truly ski in ski out. We kept our equipment in the ski storage room downstairs and found it very convenient. The outdoor hot tubs were very nice(although on our floor only one of them had jets). My only complaint is the street noise level at night. We could hear every conversation from the street below(we were on the third floor). I'd recommend not staying on the street side but on the inner side of the hotel. Overall, we had a great ski vacation.

Stayed: February 2017, travelled with family
Thank DoubleDouble1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, Manager at Residences at Sun Peaks Grand, responded to this reviewResponded 7 March 2017

Dear DoubleDouble1

Thank you very much for your review and sharing your feedback on your most recent stay. I am pleased to hear you enjoyed your vacation and hope you will stay with us again.

Kind regards,
David

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Reviewed 2 February 2017

This trip our family stayed in the Residences. They are large spacious suites with full kitchens. The location is fantastic, just don't get a room above the bar if you are a light sleeper or have kids.

  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Teryle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, Manager at Residences at Sun Peaks Grand, responded to this reviewResponded 11 February 2017

Dear Guest

My apologies for the noise from the village area impacting your sleep. As you saw, the Residences are at the heart of the Sun Peaks village and unfortunately it appears some people in that area made noise that impacted your sleep. I'm sorry for how this affected your experience.

Kind regards,
David

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Additional Information about Residences at Sun Peaks Grand

Address: 3250 Village Way, Sun Peaks, British Columbia V0E 1Z1, Canada (Formerly Delta Residences at Sun Peaks)
Region: Canada > British Columbia > Sun Peaks
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 8 Speciality Lodging in Sun Peaks
Price Range: ₹ 11,397 - ₹ 20,089 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Residences at Sun Peaks Grand 4*
Number of rooms: 5
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Also Known As:
Delta Residences At Sun Peaks Hotel Sun Peaks

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