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Reviews (95)
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8 - 13 of 95 reviews
Reviewed 11 March 2017 via mobile

Second time we have stayed here during a ski trip. Lovely one bedroom suite includes full kitchen, a balcony and washer and dryer. Pet friendly for an additional fee. Liquor store, restaurants and market all within a block walking. Lifts about two blocks - can ski through village to them to start the day. Main hotel has the outdoor pool. Outdoor hot tubs also available at The Residences. Finding bed a little soft, and no check in at this building - need to go to main hotel - hence the 4 and not a 5.

Stayed: March 2017, travelled as a couple
Thank GlendaNCC-1701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam S, Manager at Residences at Sun Peaks Grand, responded to this reviewResponded 29 May 2017

Hello Glenda,

Thank you for leaving us a wonderful review.

We look forward to welcoming you back and truly appreciate your time.

Sam Sarin
Director Operations
Sun Peaks Grand Hotel & Conference Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2017

Stayed in a 2 bedroom residence, which was really quite nice. Had a full kitchen including microwave and space to entertain. Two things to be aware of, some rooms can be noisy due to air-conditioning conduits rattling, the other is the internet. Found it to be a little hit and miss depending on where you are standing at the time, also it is open not secured. Staff where quite friendly and helpful, and having two bars makes it easy to get some apres in. Close to lifts and there are two ski lockers (one at each end of the building) making it easier to get skis out and back.

  • Stayed: February 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam S, Manager at Residences at Sun Peaks Grand, responded to this reviewResponded 29 May 2017

Hello Andrew,

Thank you for your leaving us a review.

Please note that our hotel Wi-Fi has now been upgraded with TELUS to provide state of the art connectivity and I am proud to state that all such issues are a thing of the past. We now have an up to 60 Giga-byte connectivity into the hotel.

We hope to welcome you again so you can use the Wi-Fi yourself!

Sam Sarin
Director Operations
Sun Peaks Grand Hotel & Conference Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2017 via mobile

Our family of five had a great stay at the Residences at Sun Peaks Grand. Specious modern suites, comfortable beds, great housekeeping, kitchen and eating area; who could ask for more. The hotel is truly ski in ski out. We kept our equipment in the ski storage room downstairs and found it very convenient. The outdoor hot tubs were very nice(although on our floor only one of them had jets). My only complaint is the street noise level at night. We could hear every conversation from the street below(we were on the third floor). I'd recommend not staying on the street side but on the inner side of the hotel. Overall, we had a great ski vacation.

Stayed: February 2017, travelled with family
Thank DoubleDouble1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, Manager at Residences at Sun Peaks Grand, responded to this reviewResponded 7 March 2017

Dear DoubleDouble1

Thank you very much for your review and sharing your feedback on your most recent stay. I am pleased to hear you enjoyed your vacation and hope you will stay with us again.

Kind regards,
David

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Reviewed 2 February 2017

This trip our family stayed in the Residences. They are large spacious suites with full kitchens. The location is fantastic, just don't get a room above the bar if you are a light sleeper or have kids.

  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Teryle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, Manager at Residences at Sun Peaks Grand, responded to this reviewResponded 11 February 2017

Dear Guest

My apologies for the noise from the village area impacting your sleep. As you saw, the Residences are at the heart of the Sun Peaks village and unfortunately it appears some people in that area made noise that impacted your sleep. I'm sorry for how this affected your experience.

Kind regards,
David

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Reviewed 28 January 2017 via mobile

Where to start... Great access to snow, the residences are roomy, well serviced & we slept well in a comfortable bed. Our outlook was of the classic village, and to mountain views, beautiful. We had two issues which could have been problematic but they were attended to promptly by a professional serviceman - most impressed! Loved the outdoor pool& spas - yep a very happy family holiday.

Stayed: January 2017, travelled with family
1  Thank Caz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, Manager at Residences at Sun Peaks Grand, responded to this reviewResponded 11 February 2017

Dear Caz

Thank you for the great review! I appreciate you sharing your experience and I am delighted to hear that our maintenance team was able to address any challenges that could have negatively impacted your stay.

Kind regards,
David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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