I stayed here for 10 nights and i must admit, from the moment i arrived (in the late early hours) the 'manager' at the reception desk was very rude. There was a few nice staff members such as the bar man and a couple of waitresses but the rest was extremely rude! Even when politely asking for cutlery or a drink i didn't get a response i just got ignored!
The staffs English was very poor, although i must admit, i wasn't sure if most of the time they was pretending they couldn't speak good English to get out of answering questions.
When they did speak to you they tutted at you, rolled their eyes and gave you a blunt response!
The maids in the hotel openly come into your hotel room and start cleaning when you are still in there getting ready for the day.
The food was very bland and appeared to be the same food most nights!
The pool is also very cold!
The rooms are nice and spacious and are kept clean although the sofa bed in the room is very uncomfortable and the shower often ran out of warm water!
This sounds like a very negative review but the hotel staff really did ruin the atmosphere of my holiday for being so rude and unhelpful! Along with the Russians as we was the only English in the hotel i could not believe how rude they was!
- Official Description (provided by the hotel):
- LION Hotel SUNNY BEACH opened at the beginning of July 2005. The hotel offers relaxing and comfortable accommodation in wonderful surroundings. Ideal for unwinding with a drink at the pool bar or a walk to the nearby sandy beach or the resort center. This stylish, modern complex is located in the north part of Sunny Beach resort 300 m from the beach. ... more less
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