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“Great holiday”
Review of Tiara Beach

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Tiara Beach
Ranked #10 of 220 Hotels in Sunny Beach
Certificate of Excellence
Belfast, Northern Ireland, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great holiday”
Reviewed 25 April 2012

A really lovely clean hotel. We had to move rooms after the first night as our original room on the first floor was really noisy (children banging doors and a noisy toilet!) but after asking at reception in the morning we were able to move to one of the top floors later that day. This room wasn't quite as big but was much quieter. The pool was great and you were always able to get a sun bed. You can rent towels which we didn't know before we arrived. Good choice of food although it wasn't always the warmest but we didn't have a problem with this. The shows at night kept us amused - you couldn't fault the entertainment team for lack of effort! The hotel is at the quiet end of Sunny Beach which we were very happy about as we didn't fancy the big hotels that are right on the strip. A great holiday and we would definitely go back!

Room Tip: Higher floors are quieter.
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
8 Thank Suzanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Tiara Beach, responded to this review, 3 May 2012
Dear guest,

In first place, Thank you for choose Iberostar for so a important moment like holidays. We are delighted to hear that you felt welcome.

Thank very much for your positive comments regarding our cuisine and the amiability of our staff both elements are of prime importance to Iberostar. For us is very important that our guest feel welcome.

It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. Your feedback motivates us to continue working with illusion and enthusiasm improving better services and facilities. We will continue working to improve your next experience with us.

Kindest regards,

Online Reputation Manager
Iberostar Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (143)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
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English first
Bremen
Level 6 Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 22 February 2012

Hi, we were there 2009 so things might hav changed since then, but hopefully they havn't.
For ca. €700 per person two weeks HP was a great deal for Germany. Though not directly on the shore,
the hotel has a good own pool and a bit of entertainment. Food and drinks were for the most part good, however getting at them would simetimes not go without some crush.

Hanging out in the evenings to see people around the place is a must!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank zimbabwe4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Tiara Beach, responded to this review, 24 February 2012
Dear guest,

First of all we would like to thank you for your time in writing a kind comment about our Iberostar Tiara Beach and above all for your loyalty to us.

It is a delight for us to read how much you have enjoyed your stay in our hotel and all our facilities and services. We are glad to read that we did fulfill your expectations about the cost-service ratio.

We are sure that our future travelers will found your tips helpful.

Kindly regards,

Online Reputation Manager
Iberostar Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
midlands
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 February 2012

lovely clean and tidy hotel.stayed all inclusive end of august food was fine plenty of it,drinks were ample served in glasses unlike other resorts i have been to ,rooms were very large and clean.was alot of germans in this hotel but they never bothered us.always got a sunbed but pool was freezing it was always empty,beach 5 mins away sea lovely and warm only problem it was full of jellyfish.sunny beach and tiara beach a nice place to stay staff all friendly would go again

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
9 Thank therams20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Tiara Beach, responded to this review, 13 April 2012
Dear guest,

It is very important for us that our guests feel welcome and comfortable within the whole Iberostar Tiara Beach area and we are glad to hear that we succeeded. We also would like to thank you for pointing out our staff. We are delighted to hear that you felt welcome.

We certainly will keep on working to maintain our high quality service and keep focus on customer satisfaction and fulfillment of our hotel standards.

We are grateful that you value us so highly. Thank you very much for your motivating comment.

Kindest regards,

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 December 2011

This has to be one of the WORST holidays I have ever been on. We arrived in the early hours of the morning to be greeted by a security guard who was asleep outside the hotel on a green plastic garden chair with a gun attached to his belt. I hadn't had a drink for about 6 hours so was dehydrated and was told I would have to wait till morning to get a drink because the bar was shut and the water machine was broke. We had to carry our own cases up to our room and got laughed at when i asked if they had 'room service'. The food was disgusting, the basic tasteless food every morning, lunch and dinner. The one good point about this holiday was the weather, however we had to move rooms because the sun was blocked by a tree which covered our balcony. WATCH YOUR POCKETS in the town... so many pick pocketers. We got followed back to our room (past the sleeping security guard) a man begging us for money. We called reception to ask for security and reception said 'you come to us'. We lost boarding passes so had to ring out Thomas Cook rep to ask for new ones, they charged us £5 to use the emergency phone. Also, we got kicked out of our rooms at 10am on departure date, and had to wait 13 hours in the main reception area. THIS IS NOT A 4*, would be lucky to get a second star in my opinion...

Room Tip: If you are going to choose a room, pick a different hotel
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  • Stayed July 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank Liam Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Tiara Beach, responded to this review, 8 February 2012
Dear Guest

In the first place we would like to thank you for your stay in our Iberostar Tiara Beach and for your comment.

About the different points. In the lobby area we have three water machines and also there is a bottle of water in the fridge in each room. Maybe we didn't give you the right options. Sorry for the inconvenience.

About the food this last year 2011 our level according guests' questionnaires was going up. The manager keeps contact personally with some of our old guests who came more 10 times, they really enjoyed the food. We have 14 day menu with four theme dinners (Spanish, Italian, Asian and Bulgarian) with great variety. We will take your comments in our consideration and we will try our very best to improve these points

About the check out we are keeping the worlds standard check-in 14:00 and checkout 12:00. We also offer a free shower room and luggage storage for the late flight passengers.

Feedback like yours is very important to us, so we know what we can improve to reach an even higher and more exclusive service for our guest.

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 November 2011

Writing this review based on a week at tiara beach in june this year (only recently joined trip advisor).
This is honestly the best hotel i have ever stayed in!
The staff are very friendly & helpful, the hotel is very up to date, maids in everyday everywhere was always spotless! Towels changed everday & i think bedsheets were every 2/3 days.Our room was on the first floor, we did pay for a sea view room but couldnt really see the sea at all but was overlooking the pool area, the room was clean and spacious! The food does get a bit repetative as any all inclusive does but theres always a lot to choose from and its lovely! Our rep was very helpful, she booked us on the lazy day boat trip which was lovely i would recommend this for anyone looking for a relaxing day and lots of sunbathing! Nightlife is good, There is a good karaoke bar next door but the rest of bars and clubs are only about a ten minute walk away! I would honestly ignore any bad reviews that have been written about this hotel! I dont have one bad word to say about it!

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
23 Thank Paris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Experience Mangaer, Iberostar at Tiara Beach, responded to this review, 21 November 2011
Dear Paris,

Thank you for sharing your comments about Iberostar Tiara Beach on Tripadvisor.

We are delighted to know that you enjoyed your holidays so much. I will share with our team your comments about their positive attitude towards the costumers which is one of our principles in Iberostar hotels & resorts.

It would be a pleasure to welcome you once again, if you are planning to spend your next holiday in our hotel.

Thank you.
Best regards,
Online Experience Mangaer, Iberostar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tiara Beach

Property: Tiara Beach
Address: Bourgas District, Sunny Beach 8240, Bulgaria (Formerly Iberostar Tiara Beach)
Region: Bulgaria > Burgas Province > Sunny Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Sunny Beach
#8 Luxury Hotel in Sunny Beach
#10 Family Hotel in Sunny Beach
#21 Romantic Hotel in Sunny Beach
Price range (per night): ₹ 5,351 - ₹ 17,086
Hotel Class:4 star — Tiara Beach 4*
Number of rooms: 324
Official Description (provided by the hotel):
Just 200 m from the long, broad, gentil-sloping sandy beach. Modern, family-friendly complex. Ideal for water sports fans. Wide range of leisure opportunities nearby. ... more   less 
Also Known As:
Iberostar Tiara Beach Hotel Sunny Beach
Iberostar Sunny Beach
Iberostar Hotel Tiara Beach

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