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“Very nice stay...small problem with room charge”

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Country Inn & Suites By Carlson, Grand Forks
Ranked #12 of 28 Hotels in Grand Forks
Lester Prairie, Minnesota, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Very nice stay...small problem with room charge”
Reviewed 20 March 2012

This is a beautiful hotel! The rooms are spacious and clean. The beds are very comfortable and it's quiet for a good night sleep. The pool area and kiddie pool are large and our kids had lots of fun swimming (3 year old loved the kiddie pool). The breakfast area is large with an overflow area and nice selection. It gets a little busy at times, but you don't have to wait too long. They even let us use this room to order in pizza for lunch for our large group before we had to leave for son's wedding. The ONLY problem was a mix-up with front desk staff and management with a reservation. We made reservations for a number of rooms for a wedding. Somehow an extra room was booked that we didn't use and we were charged for it as a no show. In talking it through with the manager, I thought we came to a conclusion, but after a month, he has not gotten back to me. I am disappointed in his lack of communication. Other than that, it was a lovely stay. We would stay here again; however, I would check and double check my reservation, not just breeze through check-in with the front desk people saying everything was taken care of.

Stayed February 2012, travelled with family
Helpful?
2 Thank pjmbpten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISGRKS, General Manager at Country Inn & Suites By Carlson, Grand Forks, responded to this review, 26 February 2015
Thank you for the review!

We look forward to seeing you again at Country Inn and Suites Grand Forks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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416 reviews from our community

Traveller rating
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    47
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 March 2012

My husband & I have stayed at lots of hotels in GF but have never stayed at a hotel with a suite like this and a breakfast bar with so much variety.
The check in was early and fast with a very pleasant front desk staff.
Entering our suite a nice pleasant surprise. A living area with couch, chair, work desk and a 42" HDTV. The bedroom has a door which we like as I can go to bed and not have to listen to the tv. The bedroom has another 42" HDTV as well in case I wanted to watch. Each room has a micro, fridge and coffee maker.
The pool area is big with tables. There is a kids pool and 2 jacuzzis which is nice.
The breakfast bar was the best we have seen in GF. Eggs, bacon, hash browns etc. Homemade oatmeal with all the fixin's. If you leave hungrey, it's your own fault.
Like the location, close to shopping and restaurants.
We have found a new hotel to stay when we return to GF.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigmamma1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISGRKS, General Manager at Country Inn & Suites By Carlson, Grand Forks, responded to this review, 26 February 2015
Thank you for the great review!

We are delighted to hear you enjoyed your suite!

We look forward to seeing you again at Country Inn and Suites Grand Forks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 January 2012

First impression was a nice clean environment. Hotel staff was friendly at the front desk and helpful on the phone when requesting the Wifi password and taxi info.
Stayed in the fireplace jacuzzi sunroom suite. It was a beautiful room. Set up very nicely with a bedroom completely seperate from the jacuzzi area.
The hotel room was clean.
Free hot and cold breakfast in the morning; served buffet style. Food area was clean and well stocked. Excellent selection and very good quality for free meal.
Every part of the stay was excellent for the value.
I would stay here again.

Room Tip: Sunroom suite is very nice.
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MD613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISGRKS, General Manager at Country Inn & Suites By Carlson, Grand Forks, responded to this review, 26 February 2015
Thank you for the great review!

We are delighted to hear you enjoyed your stay!

We look forward to seeing you again at Country Inn and Suites Grand Forks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 January 2012

Hotel is newer and in great shape. Great location. We had a suite at $90/night. 2 HD large flat screen TVs with a fridge and microwave. Great pool and exercise area, free cookies in the lobby. Only complaint is the bedroom was very cold at night, and the living area was a sauna.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BlueHooligan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISGRKS, General Manager at Country Inn & Suites By Carlson, Grand Forks, responded to this review, 26 February 2015
Thank you for the great review!

We are delighted to hear you enjoyed your stay!

We look forward to seeing you again at Country Inn and Suites Grand Forks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 December 2011

We loved our stay at this hotel!! There is nothing bad to say about it!! The beds were very comfortable, the rooms spacious and clean, the bathroom was large and spotless, the breakfast was the best we have had anywhere, the desk staff was friendly and helpful and the lobby was cozy with fresh cookies and coffee available all the time. The fridge, microwave & coffee maker in the room was very welcome and we used all 3! The TV isn't giant size but it is a good size and hangs on the wall so there was more room on the dresser. There was also a desk for working if you had to!! Even the sound proofing worked well. It was only a short drive to the main streets for shopping and restaurants and there was plenty of parking in front of the hotel. All and all, we were absolutely comfortable and happy at this hotel!!

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scarletfever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISGRKS, General Manager at Country Inn & Suites By Carlson, Grand Forks, responded to this review, 26 February 2015
Thank you for the great review!

We are delighted to hear you enjoyed your stay!

We look forward to seeing you again at Country Inn and Suites Grand Forks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Grand Forks

Property: Country Inn & Suites By Carlson, Grand Forks
Address: 3101 S 42nd St, Grand Forks, ND 58201-5917
Phone Number:
Region: United States > North Dakota > Grand Forks
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Grand Forks
#5 Business Hotel in Grand Forks
#6 Romantic Hotel in Grand Forks
Price range (per night): ₹ 3,812 - ₹ 7,043
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Grand Forks 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to Country Inn & Suites Grand Forks! The hotel is conveniently located just off of I-29 and 32nd Ave South at exit 138 which is within 3 blocks of shopping, dining, entertainment, sporting facilities and golf courses. Location is also just minutes from the University of North Dakota, Alerus Center, Ralph Engelstad, Grand Forks International Airport and Grand Forks Air Force Base. Hotel offers complimentary Deluxe Continental breakfast, parking, weekday newspaper and High Speed Internet. Hotel also features indoor heated swimming pool, kiddie pool with slide and waterfall, fitness room and multiple suite options including the whirlpool and fireplace suite as well as the Family Suite which features a private king bedroom, 2 twin beds and a dining room table. ... more   less 
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Also Known As:
Country Inn And Suites Grand Forks
Country Inn & Suites Grand Forks Hotel Grand Forks
Grand Forks Country Inn
Country Inn Grand Forks

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