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“First and Last time visit”
Review of Texas Roadhouse

Texas Roadhouse
Ranked #43 of 731 Restaurants in Winston Salem
Price range: US$ 0 - US$ 20
Cuisines: Barbecue, Steakhouse
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Restaurant details
Dining options: Reservations
Description: Legendary Food, Legendary Service
Reviewed 22 September 2018 via mobile

After recently moving to Winston Salem we decided to eat a late lunch here after shopping. (We had previously gone to the Burlington location and always had a good experience.)My husband and I both ordered the filet medium and when it came it was clearly rare. Our cut into steaks were taken back to the kitchen and were brought back out. This time there were medium but certainly dry and the mushrooms we ordered with them were now cold. Our server Fernando was kind but while he said his manager would handle it, they did nothing. Whether it was Kristen or Jen, I Don't know. Whoever handled this merely dropped our plates off and never even told us she WAS a manager. A very disappointing visit for sure.

Thank leolemonlime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (172)
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5 - 9 of 173 reviews

Reviewed 21 August 2018

Tangled mozzarella and Rib-Eyes! What more could you ask for. The Caesar salad is always chilled and to bread and butter are a staple of the establishment.

Thank WorldwideHeliGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2018

Always try to eat in a Texas Roadhouse at least once on our visits to the USA, and we were not disappointed here.
Arrived at about 8.30 on a Friday night and the restaurant was very busy, after a wait of about ten minutes we were shown to our table.
Our waitress was very attentive and our steaks were with us within ten minutes of ordering-cooked to perfection.
This chain of restaurants has never let us down we looked out for another on the remainder of our road trip but sadly didn't come across one.
Highly recommended.

    • Value
    • Service
    • Food
Thank linda176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2018 via mobile

The good: My steak was cooked a perfect medium well. The wife's order was good. The bad: our 35 minute wait time at 6:20pm turned into a 65 minute wait. Our server forgot to bring silverware, in her defense, she was running her butt off because they were so busy. Steak fries were over cooked slightly and overly seasoned.My steak was good but not seasoned as well compared to the TRH in Greensboro. Note to self, go earlier and go online and get on the waitlist before you get there.I would go back maybe.

Thank wolfsrudeldg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2018 via mobile

This has been our go-to place every week. However, the last 2 visits have been disappointing. There seems to be a constant turnover of wait staff. Some were standing around cash station applying lip gloss, some were equipped with an attitude unbecoming to their duties...we sincerely hope management makes training a priority...until then, we are not going back

Thank hannahtwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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