the rooms are clean, the staff friendly, check in and out were easy. Wireless internet was free and worked well.More
the rooms are clean, the staff friendly, check in and out were easy. Wireless internet was free and worked well.MoreShow less
Thank you for your review. I am glad you enjoyed your stay at Comfort Suites while in Winston Salem. Please let me know if I can assist you with any future needs in the area.
We use this venue for weekly meetings. The care and service offered by the staff is very good. If we ask for something it arrives without question. Excellent Manager in Amy Garrett. Our needs are important to her. I would recommend companies using this facility for stays and meetings.The location is convenient, right off I40
The room was just OK. The A/C was too noisy. The compressor woke me up every time it activated. The water in the shower was either Hot or Cold, no in-between. Spent the second night at Embassy Suites, that turned out to be not much better, but that's a different review. Breakfast was just OK as well.
I was there attending a business networking funstion and the banquest rooms there are very nice and up to date. Its a hidden gem in Winston for sure. The staff was all very friendly and I was asked several times if I was okay and if I needed anything. The public restrooms were spotless and smelled nice. I would recomend this hotel for all your business or banquet needs.
Thank you for providing your feedback regarding your recent meeting. I am glad to hear that the venue and staff made a great first impression. Please let me know if I can assist you with any future needs.
Director of Sales
Comfort Suites Hanes Mall
We actually had plans for the weekend of August 13th to go to Rockingham for my son's birthday when the forecast showed rain in that area and the race was cancelled. I had a an huge issue with Expedia that Friday Aug 12th trying to arrange other plans. I called the Comfort Suites in Winston Salem/Hanes Mall and spoke with Maria who was just absolutely wonderful in assisting me with what was last minute changes and made it stress free. When we arrived on Aug 13 Maria was just as friendly in person as she was on the phone. The room was clean and accomodating for 3 young boys as well as my husband and myself. Comfort Suites is very fortunate to have such an awesome employee as Maria!! She truly cares about the customers and their needs. We most certainly will be seeing everyone again soon!!
Thank you for your recent stay at Comfort Suites Hanes Mall. I am glad you had a wonderful trip and look forward to meeting you during your next stay with us.
The beds were comfy (more than at home!). Fluffy towels. Coffee, tea, hot chocolate available in the lobby at all times. Pretty descent selection for breakfast: items in the refridgerator to heat up in microwave (sausage biscuits to name one), waffle maker, fresh fruit, yogurt, toast, donuts, jucies, flavored coffee creamers. Great area for dining nearby. We went to the Hanes Mall to Ruby Tuesday. Wonderful salad bar. We would stay again!!