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Fairfield Inn & Suites Wilmington/Wrightsville Beach
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Reviews (440)
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All reviewswrightsville beachindoor poolroom was cleanking suitethe breakfast areaconvenient locationwaffle makerwafflesfree breakfastwould definitely stay here againfirst floorvery nice staychecking instayed one nightfront desk staffwilmington arealobby
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9 - 14 of 440 reviews
Reviewed 8 February 2018

Currently going through a renovation, but we did not hear anything. Hotel is looking good, and the staff was very friendly. Perfect location! We were close enough to the beach and downtown with the beach/downtown prices.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Beth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris T, General Manager at Fairfield Inn & Suites Wilmington/Wrightsville Beach, responded to this reviewResponded 9 February 2018

Beth B,
Thank you so much for taking the time to review your recent stay with us, your kind words are very much appreciated! We are so excited to be sharing a newly renovated product with our guests and we hope that you will come back to see us when the renovation is completed! Again, thank you for choosing to stay with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2018

Stayed 3 nights and it was an average hotel. The staff were all very friendly, helpful to give suggestions for things to do in the area, and responsive to maintenance request we had. The main complaint we had was the AC/Heating wall unit was very loud and wasn't properly working. It was found it had frozen (the temperatures were very cold outside) and it was fixed but it still seemed loud at times. The room was clean and overall was fine, but they could also change out the furniture - the couch and chair were very broken down and uncomfortable. The pool and exercise area are connected on the first level and the exercise area has 2 treadmills and 1 elliptical as well as some free weights. Breakfast had hot and cold items with variety each day.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank natashasg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris T, General Manager at Fairfield Inn & Suites Wilmington/Wrightsville Beach, responded to this reviewResponded 7 January 2018

Natashag,
Thank you so much for taking the time to review your recent stay with us. We appreciate your kind words regarding our staff and I am very glad that you found them to be responsive and knowledgeable of our area. We are currently undergoing a renovation that will address the conditional items that you encountered and we hope that will come back and stay with us again once our improvements are completed!

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Reviewed 7 November 2017 via mobile

Subpar hotel, no fridge or microwave in rooms, dated rooms. Very noisy guests and curdled milk in the breakfast lobby, won't be back. Better choices in area for about the same price. Lock did not work properly in my room.

Stayed: November 2017, travelled on business
Thank Ted B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris T, General Manager at Fairfield Inn & Suites Wilmington/Wrightsville Beach, responded to this reviewResponded 8 November 2017

Ted B,
Thank you for taking the time to review your recent stay with us. We pride ourselves in offering a clean and comfortable place for our guests to stay and I regret that we missed the mark in your instance. We know that our property is beginning to show it's age and we work very hard to maintain our product to the best of our ability, which is why I am very happy to let you know that we will be undergoing a renovation this winter to include refrigerators in all of our guest rooms! I would also like to assure you that I personally addressed the milk issue with our food service provider and feel that it was a storage issue prior to being delivered to our property. Thank you again for taking the time to review your recent stay with us and I hope you come back to visit us again once our upgrades are completed.

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Reviewed 20 October 2017

Stayed one night on a recent business trip. Check in was smooth. All staff we encountered were friendly. The lobby and common areas were very clean. Room was well cleaned as well. The free breakfast in the lobby was on par for other hotels offering a free breakfast, and they never ran out of items. The only downside to the stay was that the curtains will not close all the way. The thick curtains are designed to not close over the a/c unit in the window, so there was a lot of outside lights glare from the parking lot. Other than that minor point, the stay was great.
Would definitely go back.

  • Stayed: September 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank SirHScorpio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris T, General Manager at Fairfield Inn & Suites Wilmington/Wrightsville Beach, responded to this reviewResponded 24 October 2017

SirHScorpio,
Thank you very much for taking the time to review your recent stay with us. We appreciate your feedback and kind words and truly look forward to hosting you again during any future visits to Wilmington.

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Reviewed 3 October 2017 via mobile

I stayed here for 3 nights for work. It was a clean and comfortable room. The staff was very pleasant. My only issue was that the freezer part of the little fridge didn’t really freeze. That only mattered because I needed to carry my lunch and my little freezer blocks weren’t that cold the next day. Other than that I would stay again.

Stayed: October 2017, travelled on business
Thank 2froggy4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark W, Manager at Fairfield Inn & Suites Wilmington/Wrightsville Beach, responded to this reviewResponded 12 October 2017

2froggy4u,
Thank you very much for reviewing the recent stay you experienced with us. I apologize for the issue with the freezer in the refrigerator not working as you needed, we have shared your feedback with our maintenance team to ensure that this remains an isolated incidence. We look forward to serving you again during future visits to Wilmington.

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