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“Great Stay”

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Courtyard Wilmington/Wrightsville Beach
Ranked #16 of 44 Hotels in Wilmington
Certificate of Excellence
Williamsburg, Virginia
1 review
“Great Stay”
Reviewed 16 February 2012

The staff is the friendliest and most helpful that I have encountered in my travels and the hotel is very nice as well. The renovated lobby looks great and the rooms received an upgrade as well since my last stay the previous year. I look forward to a return trip!

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ASh58313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this review, 17 February 2012
ASh58313; Knowing how much you are on the road, your praise of our staff customer service and our renovated hotel, means a great deal. Thank you! We always appreciate earning your business. Safe travels!
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516 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Wilmington, North Carolina
1 review
Reviewed 16 February 2012

I have stayed at this property many times, and the service has generally been excellent. From the front staff to the cafe/bar, everyone does a good job of acknowledging the customer. Rooms are clean and well maintained.

Compared to other properties, this one has insufficient bandwidth to serve tha large number of business travelers. The wifi signal in the lobby area is weak (observed over many visits), and the overall speed/ bandwidth available during peak times 7pm - 11pm) is obviously insufficient for the number of people using it. I rarely have this experience at other courtyards.

Also, for some reason, the last two times I stayed here, the clocks in the room were set 1 hour ahead of schedule. Surely, someone has attended to the clocks since the time change 3 months ago!?!

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this review, 17 February 2012
JoelK; we appreciate your praise of our staff and renovated property. As far as the bandwidth issue is concerned, it is in the process of being upgraded as part of our overall renovation. We're sorry that it has not exceeded your expectations. We're working on it...The alarm clock question is interesting. We will look into this right away. No excuse for that. We do appreciate your business and hope to exceed your expectations with every stay. Thank you for taking time to give us this feedback. Safe travels!
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Walden, Tenn
Level 6 Contributor
376 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed 14 February 2012

This flag hotel rarely disappoints and there is no reason to feel shy about staying here. But compared to other CY by M, the Wilmington property is a bit below average. My room was very small and a little worn around the edges. Nothing awful but not quite what I expected.

Lobby is well maintained and staff is very friendly and efficient. Kudos here. Breakfast not included as is typical of Courtyards. Property is a bit hard to find, off College Road behind a gaudy car dealer.

Again, if you like Courtyards, there is no reason not to stay here. But, you might shop around and check rates as there is nothing special about this hotel that would demand your loyalty.

  • Stayed February 2012, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank civilwarguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this review, 17 February 2012
Hello civilwarguy! Thank you for choosing to stay with us during your recent stay in beautiful Wilmington. We do appreciate your honest feedback as it relates to your experience at our newly renovated property. Thank for the kudos as it relates to our fantastic lobby featuring The Bistro. You mention that your room seemed "a little worn around the edges"...I'm sorry that your room didn't exceed your expectations. The rooms were totally renovated / updated less than one year ago with all of the latest Courtyard by Marriott amenities. Our guest service and internal audit scores continue to exceed Courtyard brand standards. You'll be hard-pressed to find cleaner rooms in Wilmington. We that if travel brings you back to Wilmington, you'll give us the opportunity to earn your business again.
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Asheville
1 review
Reviewed 10 February 2012

The stay in this hotel was excellent!! The hotel was very clean and we loved the "modern" decor. The food in the bistro in the lobby was excellent. I can not say enough about the staff at this hotel!! They were so friendly and helpful. I would stay at this hotel over any other that I have stayed in lately in any city!! Jay M. at the front desk was especially helpful, friendly and professional. Thanks Jay.

  • Stayed January 2012, travelled with family
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Helpful?
Thank S B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this review, 13 February 2012
SB, Thanks for the great feedback from your recent stay with us. We're so glad you enjoyed our renovated hotel, including The Bistro. From our entire staff - thank you!
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Wilmington, Delaware
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 3 February 2012

I have been to this hotel twice and both stays were wonderful! The staff does a great job accommodating our group's needs and were extremely friendly. We will definitely be staying at this hotel again!

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank afed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this review, 6 February 2012
afed, thank you for the great review of your most recent stay. It was our pleasure to earn your repeat business. Thanks so much for taking the time to tell everyone how much you enjoy terrific customer service and renovated hotel. We look forward to having your group stay with us again next time.
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Additional Information about Courtyard Wilmington/Wrightsville Beach

Property: Courtyard Wilmington/Wrightsville Beach
Address: 151 Van Campen Blvd, Wilmington, NC 28403-1621
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Wilmington
#13 Romantic Hotel in Wilmington
#15 Family Hotel in Wilmington
Price range (per night): ₹ 7,481 - ₹ 13,995
Hotel Class:3 star — Courtyard Wilmington/Wrightsville Beach 3*
Number of rooms: 128
Official Description (provided by the hotel):
Courtyard Wilmington-Wrightsville Beach has a fun, energetic decor to match our fun, energetic staff ready to make your stay perfect. FREE onsite self-parking and Wi-Fi. Now featuring The Bistro serving Starbucks drinks, fresh and healthy breakfast and dinner. Fully stocked evening lounge. Centrally located near Wrightsville Beach, ILM Airport, historic downtown Wilmington and just 1 mile from UNCW campus. Go Seahawks! It's a new stay in Wilmington, NC...! ... more   less 
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Also Known As:
Courtyard By Marriott Wilmington-Wrightsville Beach Hotel Wilmington
Courtyard Wilmington
Wilmington Courtyard
Wilmington Marriott

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