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Reviews (277)
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All reviewsfront deskhi expressindoor poolyoung ladya great nights sleepseveral hoursconference roomfitness centersausageeggsfamily reunionsouthern hospitalitywould highly recommend this hotelbreakfast roomrestaurants in the areabeds were very comfortableoff the highway
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Reviewed 5 January 2017 via mobile

We stopped last minute and they had a room at a discount rate. It was very clean everyone was friendly. The room had a strong odor from the chemicals used to clean the linens. Also the elevator had a strong chemical smell from cleaning. The fitness center was good, 1 treadmill, 1 bike, 1 elliptical, and weights. 1indoor and 1outdoor pool. Breakfast was good and lots to get. Didn't see gluten free options as I have seen in other holiday inn express. Offered cookies at check in, kids loved that. Wifi was available and very good. The hotel is set back so not as easy to get to as other hotels close by but it was busy so seemed like people found it just fine.

Stayed: January 2017, travelled with family
Thank DesignerMomm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeenuS-Gm, Director of Sales at Holiday Inn Express Hotel & Suites Smithfield-Selma I-95, responded to this reviewResponded 9 January 2017

Thank you so much for a thorough review, DesignerMomm! I am pleased to hear you enjoyed your last minute visit with us. Our staff takes great pride in keeping our hotel clean and being warm and welcoming to our guests so we appreciate your feedback. The cookies at check-in are definitely a guest favorite! I am glad you were able to enjoy our delicious hot breakfast bar and fitness center. We hope you will stay with us again the next time you are in the area!

Sincerely,
Erikka N.
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2017 via mobile

Very nice, comfortable and clean. Good location off of I-95, surrounded by restaurants and outlet shopping.

The room was well appointed. Beds were very comfortable. Linens clean and also comfortable.

Staff was pleasant. Breakfast area was clean and well stocked.

Stayed: December 2016, travelled with family
Thank jdsgirl63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeenuS-Gm, Director of Sales at Holiday Inn Express Hotel & Suites Smithfield-Selma I-95, responded to this reviewResponded 4 January 2017

Thank you so much for your review of our hotel, jdsgirl63! I am glad you enjoyed your stay and found everything comfortable and clean - it's something our staff takes great pride in so we value your feedback! We hope you will visit us again!

Sincerely,
Erikka N.
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2017 via mobile

My wife and I stayed here for three nights during Thanksgiving week just to get away for a few days (we live in nearby Newton Grove). We regularly stay at a Holiday Inn when traveling if possible. This one did not disappoint. The room was comfy and the breakfast is delicious with ample selections.

The biggest highlight of our stay was of course Leah at the front desk. She welcomed us graciously at check-in and engaged us in conversation every time we saw her throughout our stay. She was always cheerful, bubbly and friendly. She seemed genuinely enthused to be there and to serve guests in any way possible. She is definitely a testament to what great hospitality service should be! We would return simply because of Leah, although the rest of our stay was great as well. Looking forward to a chance to return soon :)

Greyson and Allison Lancaster

Stayed: November 2016, travelled as a couple
Thank Greyson L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeenuS-Gm, Director of Sales at Holiday Inn Express Hotel & Suites Smithfield-Selma I-95, responded to this reviewResponded 4 January 2017

Thank you so much for your review Greyson & Allison! I am pleased to hear you enjoyed your stay with us! Our staff takes great pride in making sure all of our guests feel welcome and comfortable, and that it is a positive guest experience from check in to check out. Leah is definitely a great asset to our team and she will be so excited to have received your shoutout! We hope to see you again the next time you're in the area!

Sincerely,
Erikka N.
Director of Sales

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Reviewed 13 December 2016

The staff here is one of the Best, very helpful, and pleasant. The room was clean, and the bed very comfortable. The desk staff, and the lady who takes care of the breakfast buffet were great to talk to, and very friendly!

Room Tip: This is a newer Holiday Inn Express/Suites Motel. I believe all rooms would be Excellent !
  • Stayed: December 2016, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank stan480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeenuS-Gm, Director of Sales at Holiday Inn Express Hotel & Suites Smithfield-Selma I-95, responded to this reviewResponded 14 December 2016

Thank you so much for the great review stan480! I am so glad you found our staff friendly and enjoyed your stay with us. We do our best to maintain the facility and to provide the best guest experience possible to our guests, so we value your feedback. We hope to see you again the next time you pass through!

Sincerely,
Erikka N.
Director of Sales

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Reviewed 26 November 2016

Stopped at this location on our way to Florida. The staff was outstanding and so supportive in everything. In fact we stopped here again on the way home from Florida. Recommend this Holiday Inn Express to Anyone looking for a nice place to stay.

Room Tip: We found the higher floor best for us.
  • Stayed: November 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank grannypuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeenuS-Gm, Director of Sales at Holiday Inn Express Hotel & Suites Smithfield-Selma I-95, responded to this reviewResponded 28 November 2016

Thank you so much for reviewing our hotel, grannypuc! I am so glad to hear our staff met and exceeded expectation. We take great pride in providing the best guest experience possible, so we value your feedback and greatly appreciate the recommendation. We hope you will visit us again the next time you're in the area!

Sincerely,
Erikka N.
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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