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“Helpful, friendly, courteous staff”
Review of Cafe Catalina

Cafe Catalina
Ranked #2 of 239 Restaurants in Southport
Certificate of Excellence
Price range: US$ 4 - US$ 22
Cuisines: Australian, Cafe
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Description: Cafe Catalina is a full service restaurant, with our outdoor bar embracing its fantastic position here on the Broadwater right next to the Gold Coast Aquatic Centre. Suitable for casual dining, relaxed Sunday sessions, weddings, groups and much more. Open 6:45 to late on Friday, Saturday and Sunday. 6:45 am to 5 pm Monday - Thursday.
Reviewed 10 September 2017

Cafe Catalina is located adjacent to the aquatic centre, with views direct across the Southport Broadwater, which is quite stunning on a bright and sunny autumn day.

I visited with a friend on a busy Saturday morning to discuss some business. We were seated quickly. The restaurant was well staffed, and it was not long before we were served with still and sparkling water, and orders taken.

For dietary reasons at the time, what I required was off-menu, and the wait staff had no trouble accommodating my request, helpfully and courteously. Brunch was simple (as asked for), perfectly cooked and well presented, and served within 10 minutes of ordering.

My only quibble was the time it took for our tea and coffee to arrive, although I could understand from the waitress's apology and the number of diners why there might be a delay.

Apart from the view and the food, what really stood out was the genuine charm of the staff. The Gold Coast has a mixed and variable reputation for service quality, but I have to say that Cafe Catalina sets the bar exactly where it should be in this department.

I will return when I can better sample what looked like an interesting and varied breakfast menu.

    • Value
    • Service
    • Food
Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CafeCatalina, Manager at Cafe Catalina, responded to this reviewResponded 11 September 2017

Hi Peter L,

Thanks for such an astounding and descriptive review!

We’re delighted our team of friendly staff and their exceptional service were able to charm you over. We can’t take credit for the beautiful Gold Coast weather though!

Our warm beverages are very popular over the weekend (but we think they’re worth the wait!).

We can’t wait to have you back for a taste test of our delicious breakfast menu.

See you soon!

Regards,

Rupert and the team.

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Reviews (299)
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9 - 13 of 299 reviews

Reviewed 10 September 2017 via mobile

Great food & service. Reasonable prices for breakfast & large meals. Child & dog friendly & if you eat to much you can go for a walk afterwards. The scenery is magnificent

Thank Tanya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CafeCatalina, Manager at Cafe Catalina, responded to this reviewResponded 11 September 2017

Hi Tanya H,

Thanks for your review.

A hearty breakfast and a walk along the Broadwater afterwards – we like the way you think!

Regards,

Rupert and the team.

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Reviewed 10 September 2017

Had a great time here for lunch on Sunday. Live music after 3 and a lovely view also. Food was great, Rupert and the team also provided amazing service. Will definitely be coming back

    • Value
    • Service
    • Food
Thank 490qwertyuiop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CafeCatalina, Manager at Cafe Catalina, responded to this reviewResponded 11 September 2017

Hi 490qwertyuiop,

We are ecstatic to hear your Sunday sesh with us was a success!

We have Scott Dalton performing for us next weekend, he's the king of relaxed, easy listening tunes so be sure to check him out.

See you next time!

Regards,
Rupert and the team.

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Reviewed 5 September 2017 via mobile

Stumbled across this beautiful cafe while on our walk at Broadwater parklands. Delighted with our fast and exceptional food, coffee and service. Would highly recommend anyone looking to treat themselves. We will return often. Thank you to your team.

Thank smhdbeamish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CafeCatalina, Manager at Cafe Catalina, responded to this reviewResponded 7 September 2017

Hi smhdbeamish,

Thanks for the incredible review. We’re delighted to hear you stumbled across us!

We love serving up delicious food and coffee as much as our guests adore indulging in it.

See you the next time you feel like treating yourself!

Regards,
Rupert and the team.

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Reviewed 4 September 2017 via mobile

We had a booking for 1pm on fathers day.
After we were seated and drink order was taken we were saying what a nice atmosphere and setti g for a restaurant..but it was all down hill from there! By 3pm.. we still hadn't recieved our main meals.
We had 3 children who were starving
After talking to the staff who were very polite and apologetic we recieved the children meal at 3.13 which consisted of chips and chicken on a stick.
Our meals arrived 3 minutes later.
Mine consisted of salmon which was cooked perfect ..but was only served with chopped salsa like vegs on top...i was still Hungary.
The rest of the meals on the table consisted of tough steak on sandwiches ..to chips that tasted like oil and not cooked properly.
I am sure at a quieter time maybe the meals would come out quicker and be tastier..
I feel this restaurant took to many bookings for fathers day which they couldnt cater for.
It would of been helpful if when they realized we had been waiting for over two hours with 3 Hungary children and 7 hungry adults to be offered some bread.
All in all a disappointing experience.

4  Thank gaigibbons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CafeCatalina, Manager at Cafe Catalina, responded to this reviewResponded 5 September 2017

Hi gaigibbons,

Thanks for visiting us on Father’s Day and for taking the time to leave us some feedback.

We pride ourselves on our exceptional service and delicious food and are disappointed to hear that your experience on this occasion was not up to our usual standard.

We never want our guests to leave feeling like their experience wasn’t extraordinary, and we apologise if you felt this way.

We hope to see you and your family again soon to enjoy our cafe’s excellent atmosphere and location.

Regards
Rupert and the team

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