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Reviewed 21 September 2015 via mobile

We stayed at Pipaxi 2 seperate nights in different rooms before and after our visit to the nearby park. It is evident that the hotel has a good locations and builds.on that. The rooms were ok at the most. Lots of stains everywhere and fungi in both bathrooms.
Breakfast was, as stated in earlier reviews asian and not western.

Stayed: September 2015, travelled as a couple
Thank Nienkeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2015

This hotel is located by the southern entrance to Zhangjiajie Forest Park. It's about a 15 minute walk to the ticket counters at the entrance. The taxi drivers in the area will all tell you to go to Pipaxi Hotel because foreign and national dignitaries have gone and stayed there, but the staff tell me this is not true for recent years.

The hotel itself is infested with bugs, there's mosquitoes in the rooms, courtyard, and basically everywhere. There are bugs about two-inches long that creep around the hallways, and its rather scary. The friendliness of the staff really did make up for the overall poor experience with the room environment (room 2117).

The shower in the room was excellent. The water was always hot, and the water came out at a very high pressure, easily washing away a day's sweat. Soap is provided only in bar form, and the towels can be slightly uncomfortable. The A/C needs to be kept on at all times to dehumidify the room, otherwise your pillows and sheets will be wet in the morning due to the humidity of the environment.

The staff were willing to negotiate prices of the rooms at the front desk, so tell them you saw XX price online, and say that you want that price. They matched it for me, and it saves them money. There are posted prices, but they are way over the price you should expect to pay (around 200 RMB per night or less for a standard room).

To get to the city centre, take the bus. There's this bus that comes during the day, and takes you to the South Train Station in town near McDonald's and the bus station for 10 RMB per head. Don't get fooled by the cars that tell you that there's no bus. Ask the staff, and tell them that you want the 10 RMB bus. The bus has no marked stops. You have to stand on the street opposite the hotel and wave your hand when it comes.

WiFi was not password protected, and is run off a loose infrastructure of routers hanging from door frames. It's not fast at all, and I found that using a 4G or 3G connection was actually much quicker. Breakfast vouchers were included, but it was just congee and some small eats. Not exactly enough to fill you up for a whole day's hike. There's a store next to the lobby area that sells essentials.

  • Stayed: July 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank youyouxue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2015 via mobile

Hotel is only a 5 minute walk to the main entrance of ZJJ park. Staff is very friendly and have free tea and coffee at the bar. Rooms are comfortable and good size. Staff was very helpful giving advice for the park. All necessary signs and maps are in English an have English speaking staff.

Stayed: June 2015
1  Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2015

We picked it for the location. The rooms are very good and the area is nice. Breakfast was not good at all. Very little selection and only Chinese. Everything is served in big stainless steel pots and huge spoons. To me it felt like an army cantine. My girlfriend felt it was like a refugee camp.
No English was spoken there.
There are some good restaurants nearby. Most have a similar menu. The big plus is that it is walking distance to the entry of the park. Good for an early start.
You take the bus near the train station and they will drop you here for 10RMB.

  • Stayed: May 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jean-Pierre D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2014

The Pipaxi Hotel used to be the accommodation of choice for the country's political bigwigs when they visit the ZJJ forest park. It is located about 300m outside the Southern entrance of the ZJJ forest park, which provide a quiet and pleasant environment for the hotel. The rooms are showing signs of aging but are still very clean and well-appointed, and the gardens are well-manicured. Staff are very polite and helpful, even if they do not speak English. The restaurant serves some tasty food as well.
This Pipaxi Hotel, located just outside the Southern entrance of the ZJJ forest park, should not be confused with another hotel bearing the same name in ZJJ city (where the railway station and airport are). The former is not shown on Google Maps while the latter is. The difference is a 40 min taxi ride (~ 130 Y) from ZJJ city. You can also take the public bus from just outside the Hotel to the ZJJ city terminus @ 10Y (No buses after 5.30pm).
If you're going self-guided to ZJJ to soak in the quietude of the park and it surroundings, then Pipaxi is a good place to stay. However, plan your trek carefully so that you'll reach the Eastern entrance before 5 pm to catch the last bus or taxi to the city from there. Once you're aware of these arrangements, you won't be so intimidated to get a local tour guide that you don't really want. Other attractions such as Tianmenshan are accessible from ZJJ city, and considering the 3-hour queue alone to take the cable car up to Tianmenshan mountain, it doesn't matter much whether you came from the city or the Hotel.

Room Tip: Ask for a room that a view of the forest park or the hotel gardens
  • Stayed: October 2014, travelled solo
    • Location
    • Rooms
    • Service
1  Thank KP L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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