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“Excellent Customer Service!” 5 of 5 bubbles
Review of Islander Inn

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Islander Inn
Stokesdale, NC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Customer Service!”
5 of 5 bubbles Reviewed 26 April 2012

Just booked my first stay at the Islander Inn for Mother's Day. Am on a budget due to being laid off from work but still trying to give my mom the first class Mother's Day she deserves. Starla was extremely friendly & helpful! She got me and my mom into an Oceanfront room for 3 nights for a wonderful rate. At first they didn't have an oceanfront room available on the last night so we were going to have to move to another room which would have been a big inconvenience for my mom, but Starla went the extra mile to move things around so that not only could we get an oceanfront room for all 3 nights but we got to stay in the same room! How wonderfully refreshing it is to know that customer service like this is still alive! Thank you so much Starla for your extra effort and your "can do" attitude. Looking forward to our stay and showing my mom a wonderful time on Mother's Day!

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Gina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarnieWilliamson, General Manager at Islander Inn, responded to this review, 30 April 2012
Dear Valued Guest,
We are so pleased to hear that you will be spending Mother's Day with us. Thank you so much for your kind words about our staff. I will pass along your compliments to Starla. We do pride ourselves on our excellent customer service and I am so glad that everything worked out as you wished. We very much look forward to seeing you soon!
Warmest Regards,
Marnie Williamson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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487 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (150)
Date | Rating
  • English first
  • Any
English first
springfield
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 April 2012

Looking forward to another trek this coming summer to Ocean Isle and the Islander Inn. The Islander is a great place to stay beachfront and offers a great value in accommodations/price. The staff is friendly and very customer focused to locate a room of your specific request (as they just did for us!) and any issue is handled quickly and with the guest's comfort as priority. That southern hospitality is what keeps us returning for many years. Rooms are comfortable and clean, beds sleep well (which I must have), continental breakfast is always abundant and refreshed with refills continuously (those sweet ladies are the best!), and the Tiki bar has been a delightful addition. Guitar player/entertainment there would be great most nights. Kids of all ages love the pools and whirlpool. Top floor rooms are the best and offer fabulous views of this very special place. We had always been major OBXers but OIB has all we need with easy and close proximity to more in either Myrtle Beach or Wilmington. Thank you Starla, Marnie & all the staff for making our stays so enjoyable!

  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank c g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarnieWilliamson, General Manager at Islander Inn, responded to this review, 23 April 2012
Dear Valued Guest,
We are so pleased that you have enjoyed your time at the Islander Inn and are eagerly awaiting your next visit! We sincerely value repeat customers such as yourself and thank you so much for taking the time to write a review on our behalf. Your kind words about our property and staff are very much appreciated. We will definately consider your idea about having live music at the Tiki Bar. Thanks for suggesting this. Again, we look forward to seeing you very soon!
Marnie Williamson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
spartanburg, sc
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 19 April 2012

This is a nce property. Not fancy, but clean and comfortable. The ocean front rooms are worth the extra money for the view from the good-sized balcony. It's walking distance from the pier, putt-putt, a few shops, a restaurant/pub, and an ice cream shop. They have small refridgerators, microwave and coffee maker. The continental breakfast is very good with a large variety of foods including fresh fruit and microwaveable sausage biscuits for meat lovers. The only problem was there was only one waffle iron, and there was a long line for it every morning. They need another waffle iron! The indoor pool seemed clean, but the jacuzzi didn't get warm. It was cooler than the pool. The outdoor pool area was nice, and the Tiki Bar was open (yay!). There is a nice gazebo and the beach is large, beautiful, and not crowded. The first morning I realized the hair dryer didn't work and maintenance was at our room installing a new one less than five minutes after I called. There is only one elevator - in building two - and the buildings are connected by an open walkway. If you have walking or stair climbing issues, be sure to get building two or as close as possible. Parking is underneath, each building has two sets of stairs. I've stayed at Ocean Isle for the past 14 years, but previously in a condo with more family. It's a wonderful beach for relaxing and enjoying the ocean without the traffic and crowds of Myrtle. I wish The Islander Inn had efficiencies, but I guess you can't have everything.

Room Tip: Ocean front is worth the money.
See more room tips
  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank terri_in_sc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarnieWilliamson, General Manager at Islander Inn, responded to this review, 23 April 2012
Dear Valued Guest,
We are so delighted to hear that you enjoyed your stay! Thank you so much for taking the time to share your experiences with other travelers. Your kind words about our property are very much appreciated. We do hope we have the opportunity to serve you again on a future visit to beautiful Ocean Isle Beach!
Warmest Regards,
Marnie Williamson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salisbury, North Carolina
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 15 April 2012

Stayed there last August and thought it was a great value and a very nice oceanfront hotel.Rooms were clean and had indoor/outdoor pools and indoor jacuzzi.Outdoor pool had a nice bar poolside and beach was not crowded and very laid back. Also included was hot/ cold continental breakfast.I would recommend the Islandr Ocean Isle, NC to anyone wanting to spend time relaxing.If you want to find some touristy things to do then Myrtle Beach is only 25 minutes south.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kvilletraveler_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarnieWilliamson, General Manager at Islander Inn, responded to this review, 17 April 2012
Dear Valued Guest,
We are so delighted to hear that you enjoyed your stay! Thank you so much for taking the time to share your experiences with other travelers. Your kind words about our property are very much appreciated. We do hope we have the opportunity to serve you again on a future visit to beautiful Ocean Isle Beach!
Warmest Regards,
Marnie Williamson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, MA
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 13 April 2012

We stayed here Easter weekend in an oceanfront room. We loved the location, the hotel is within walking distance of the pier, shops, etc. The oceanfront rooms are definitely worth the extra money, nice large balconies with great views of the beach. We saw several dolphins while we were swimming in the ocean. Love that we were able to take our dog, they only allow pets in building 7 which is nice if you do not have a pet. They also offer late check out for an additional fee which was perfect for us since we were there for only a long weekend. It gave us a chance to enjoy the beach one more time before we left.

Overall, for the price we paid, we would return to this hotel again.

Room Tip: Oceanfront room
See more room tips
  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank km18766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarnieWilliamson, General Manager at Islander Inn, responded to this review, 17 April 2012
Dear Valued Guest,
Thank your for spending Easter with us. We are so delighted to hear that you enjoyed your stay! We are equally pleased that our staff made such a favorable impression. Thank you so much for taking the time to share your experiences with other travelers. Your kind words about our property are very much appreciated. We do hope we have the opportunity to serve you again on a future visit to beautiful Ocean Isle Beach!
Warmest Regards,
Marnie Williamson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Islander Inn

Property: Islander Inn
Address: 57 W First St, Ocean Isle Beach, NC 28469-7508
Phone Number:
Region: United States > North Carolina > Ocean Isle Beach
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Ocean Isle Beach
Price range (per night): ₹ 5,825 - ₹ 13,809
Hotel Class:2.5 star — Islander Inn 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
As an oceanfront hotel in Ocean Isle Beach, The Islander Inn overlooks one of the most pristine North Carolina beaches. The Islander Inn is conveniently located within walking distance to several restaurants, shops, an arcade, miniature golf, and museum. The Inn is also just a 10 minute drive from 25 world-class golf courses and hundreds of first-rate restaurants. Famous for its peace and quiet, this intimate oceanfront facility appeals to the young couple, vacationing family, golf enthusiast, or beachcomber who enjoys superior accommodations and breathtaking views of the most beautiful beach on the East Coast. All oceanfront rooms feature a 50in. plasma television. All rooms have a refrigerator, microwave, coffee maker, and telephone with voice mail capability. Room rates include daily housekeeping, deluxe continental breakfast, free WiFi, access to our outdoor oceanfront pool with Tiki bar, indoor heated pool and Jacuzzi and fitness room. ... more   less 
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Also Known As:
Islander Hotel Ocean Isle Beach
Islander Ocean Isle Beach

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